Assistant Store Manager - Tartine et Chocolat

Majid Al Futtaim

Dubai

On-site

AED 133,920 - 167,400

Full time

14 days+

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Job summary

A leading retail company is seeking an Assistant Store Manager for its Dubai location. In this role, you will support the Store Manager in daily operations, drive sales, and ensure excellent customer service standards. Ideal candidates should have a high school diploma, management skills, and 4-5 years of industry experience. This full-time position offers a chance to develop your career in a dynamic environment focused on customer satisfaction.

Qualifications

  • Minimum 4-5 years of industry experience.

Responsibilities

  • Support the Store Manager in day-to-day operations.
  • Drive the Store team to deliver excellent customer service.
  • Manage store operations in the absence of the Store Manager.

Skills

Management skills

Education

High school diploma
Qualification in Retail related field

Job description

Assistant Store Manager – Tartine et Chocolat

Majid Al Futtaim – Lifestyle Operations

Join to apply for the Assistant Store Manager – Tartine et Chocolat role at Majid Al Futtaim.

Role Summary

The Assistant Store Manager supports the Store Manager in all aspects of day‑to‑day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

  • Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
  • Drive the Store team to deliver the highest levels of customer service at all times.
  • Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
  • Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
  • Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
  • Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
  • Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
  • Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

Requirements

  • Diploma – High school certificate
  • Qualification in Retail related field is an added advantage
  • Minimum 4-5 years’ industry experience
  • Management skills
Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Sales and Business Development
Industries
  • Retail

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