Spa Concierge & Guest Experience Specialist

Accor; Dubai; Sur place; AED 33 000 - 56 000; Plein temps

Résumé du poste

Accor’s Dubai spa team seeks a friendly and professional Spa Attendant to greet guests, assist with treatments, and ensure a welcoming, relaxing environment. You will help operate all spa departments and maintain peak sanitary conditions.

Direct guests to appointments, prepare treatment rooms, manage linen inventories, stock locker rooms, and report equipment issues. CPR/First Aid certification is preferred, along with excellent communication, organizational, and problem‑solving skills to

Qualifications

• Previous spa or hospitality experience preferred.
• CPR and First Aid certification preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Ability to focus on guest needs, remaining calm and courteous.

Responsabilités

• Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc
• Prepare rooms for treatments according to specified guidelines
• Maintain linen inventory to and from laundry on a scheduled basis
• Maintain locker rooms in a tidy manner and ensure all amenities are stocked
• Follow departmental policies and procedures

Connaissances

Guest service

Communication

Organizational skills

Interpersonal skills

Problem solving

Reliability

Description du poste

Accor’s Dubai spa team seeks a friendly and professional Spa Attendant to greet guests, assist with treatments, and ensure a welcoming, relaxing environment. You will help operate all spa departments and maintain peak sanitary conditions.

Direct guests to appointments, prepare treatment rooms, manage linen inventories, stock locker rooms, and report equipment issues. CPR/First Aid certification is preferred, along with excellent communication, organizational, and problem‑solving skills to