Spa Receptionist — Luxury Resort Front Desk & Guest Care

Accorhotel; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Fairmont The Palm in Dubai is seeking a Spa Attendant to deliver professional, friendly service and support daily spa operations. You will assist guests with facilities, provide product guidance, and help maintain product displays and stock according to standards.

Minimum 1 year of experience in a 5* hotel spa or luxury stand-alone spa is preferred, with strong administrative skills including Excel. CPR/First Aid certification is a plus, and reliability is essential.

Qualifications

• Strong admin skills including Excel.
• Book4Time experience mandatory.
• CPR and First Aid certification preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to focus on guest needs with calm, courteous manner.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist in all spa operations and know the spa menu.
• Assist guests with sauna, steam, day pass and spa facilities.
• Provide product information and contribute to retail sales.
• Share spa menu details and special offers with guests.
• Maintain stock levels and display products per standards.
• Follow departmental policies, safety and sanitation policies.
• Report problems to Supervisor and assist in handovers.
• Attend pre-shift briefings and keep areas tidy and safe.

Skills

Administrative skills

Excel

Communication

Interpersonal skills

Problem solving

Reliability

Guest focus

Tools

Book4Time

Job description

Fairmont The Palm in Dubai is seeking a Spa Attendant to deliver professional, friendly service and support daily spa operations. You will assist guests with facilities, provide product guidance, and help maintain product displays and stock according to standards.

Minimum 1 year of experience in a 5* hotel spa or luxury stand-alone spa is preferred, with strong administrative skills including Excel. CPR/First Aid certification is a plus, and reliability is essential.