Solutions Consultant

Creatio; Dubai; On-site; AED 350,000 - 520,000; Full time

Benefits offered by this job

Mentorship opportunities

Flexible work arrangements

Continuous learning

Competitive compensation

Job summary

Creatio, a leading AI CRM and workflow platform, seeks a Solutions Consultant to support the EMEA region from Dubai. You will act as the technical adviser during the sales cycle, delivering tailored product demos and addressing RFIs/RFPs.

The role requires 5+ years in SaaS presales, hands-on CRM/BPM/ERP/HCM or No-Code/Low-Code experience, and fluent English. Travel to client sites and events is expected; collaboration with executives is essential.

Qualifications

• Bachelor's degree in a related field.
• 5+ years as a Solutions Consultant (Presales) in SaaS/PaaS.
• Experience with CRM/BPM/ERP/HCM or No-Code/Low-Code platforms.
• Ability to engage with C-level stakeholders.
• Strong communication and presentation skills.

Responsibilities

• Conduct customer meetings with Sales Executives, providing technical expertise on the product roadmap.
• Define vision and strategy for CRM and BPM opportunities, designing demos and training materials.
• Deliver product demonstrations tailored to key accounts.
• Assist in producing RFPs and proposals for clients.
• Design and deliver high-quality technical Proof of Concepts.
• Represent products at conferences, summits, and industry events.

Skills

Pre-sales experience

CRM systems

C-level engagement

English fluency

SaaS/PaaS know-how

Education

Bachelor's degree in a related field

Tools

No-Code/Low-Code Platforms

RFP/RFI tooling

Job description

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale.We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list,recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For

We are looking for a Solutions Consultant to support the development of the EMEA region by providing technical expertise and experience to the team, customers, and partners.

In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

The role is based in Dubai.

Responsibilities

Customer Oriented

• Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.
• Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.
• Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.
• Assist in the production of RFPs and other proposals to clients.
• Design and deliver high-quality technical Proof of Concepts for prospective customers.
• Represent products to customers and at field events such as conferences, summits, seminars, etc.

Partner Oriented

• Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.
• Assist partners in defining sales strategies based on product specifics and capabilities.

Company And Team-Oriented

• Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.
• Participate in defining deal-win strategies and region development strategies.
• Present technical and business aspects of proposed solutions to a C-Level audience.

Requirements

• Bachelor's degree in a related field.
• Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.
• Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.
• Technical depth to respond to all functional and technical elements of RFIs/RFPs.
• Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.
• In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.
• Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.
• Proven success in conveying customer requirements to Product Management teams.
• Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.
• Willingness to travel as needed to meet with clients and attend industry events.
• Fluent English.
• Recent hands‑on experience with programming within a modern web or enterprise development systems.
• Familiarity with production environments (application servers, web servers, databases).

Will Be a Plus

• Recent hands‑on experience with programming within a modern web or enterprise development systems.
• Familiarity with production environments (application servers, web servers, databases).

What You Should Expect From Us

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.