Showroom Manager, Abu Dhabi - KIA

Al Tayer Group Career site; Abu Dhabi; On-site; AED 156,000 - 246,000; Full time

Job summary

Al Tayer Group is seeking a Showroom Sales Lead in Abu Dhabi to plan, manage, and drive showroom sales to meet targets. You will lead the sales team, ensure high showroom standards, and maintain exceptional customer satisfaction.

The role requires a graduate in any discipline, 5+ years in a similar role, and bilingual Arabic and English. Dynamic leadership and showroom merchandising expertise are essential.

Qualifications

• Graduate in any discipline.
• 5+ years' experience in similar role.
• Good knowledge of Automobile sales.
• Full understanding of showroom merchandising.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute strategies to achieve showroom targets in volume and profit.
• Communicate sales plan and targets to the sales team to achieve targets.
• Monitor sales process from initial contact to final closure to ensure quality.
• Handle critical problems or customer complaints with prompt resolution.
• Prepare monthly stock requirement list for approval by the Sales Manager.
• Engage with existing and prospective customers to build profitable relationships.
• Maximize use of demos and monitor demo-to-sale ratio.
• Oversee showroom standards, display, housekeeping, and product information.
• Monitor PDI process and ensure highest level of customer satisfaction.

Skills

Sales

Leadership

Customer relations

Communication

Arabic/English bilingual

Education

Graduate degree

Job description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Responsibilities

Functional Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demo’s and monitor demo to sale ratio
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Monitor PDI process and ensure highest level of customer satisfaction
  

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications

Qualifications & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams