Assistant Showroom Manager, Fujairah - KIA

Al Tayer Group Career site; Fujairah; On-site; AED 120,000 - 190,000; Full time

Job summary

Al Tayer Group in Fujairah, United Arab Emirates, seeks an Assistant Showroom Manager for the Kia showroom. You will plan, manage and lead showroom sales to achieve targets and ensure smooth, efficient operation of the showroom.

The role emphasizes strategic planning, team leadership, coaching, and ensuring high showroom standards, customer satisfaction and effective merchandising, with bilingual Arabic and English preferred.

Qualifications

• Graduate in any discipline.
• 5+ years' experience in similar role.
• Good knowledge of Automobile sales gained through formal training and work experience.
• Full understanding of showroom merchandising.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).

Responsibilities

• Plan and execute strategies to achieve showroom targets in volume and profit.
• Communicate sales plan and targets to the sales team to achieve targets.
• Monitor sales process to ensure quality from initial contact to final sale.
• Maximize usage of demos and monitor demo-to-sale ratio.
• Monitor PDI process and ensure customer satisfaction.
• Address major customer complaints or issues promptly.
• Prepare stock requirement list for the month for approval.
• Interact with customers to establish profitable relationships and determine needs.

Skills

Sales leadership

Customer relationship management

Showroom merchandising

Bilingual Arabic/English

Education

Graduate in any discipline

Job description

Assistant Showroom Manager, Fujairah - KIA

Fujairah, United Arab Emirates

Job Description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Responsibilities

Strategic Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term.

  Functional Roles and Responsibilities

• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Maximize usage of demo’s and monitor demo to sale ratio
• Monitor PDI process and ensure highest level of customer satisfaction
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.

Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.

People Management Roles and Responsibilities

Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams