Showroom Manager, Abu Dhabi - KIA

Al Tayer Group; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Al Tayer Group in Abu Dhabi is seeking a Showroom Sales Manager to plan, lead, and optimize showroom activities, ensuring targets, profitability, and brand standards. You will guide the sales team, drive customer engagement, manage inventory coordination, and maintain a premium showroom presentation.

The role requires strong leadership, effective communication, and a proactive approach to resolve issues and maximize sales opportunities in a dynamic market.

Qualifications

• Team leadership and motivation to achieve showroom targets.
• Strategic planning to meet budgeted showroom targets.
• Strong customer relationship management and upsell skills.
• Excellent communication with teams and customers.
• Bilingual proficiency in Arabic and English preferred.
• Proactive attitude to address issues and opportunities.

Responsibilities

• Plan and execute strategies to achieve showroom budget targets in volume and profit.
• Communicate sales plan and targets to the sales team to achieve targets.
• Monitor sales process from first contact to final sale and ensure quality documentation.
• Resolve customer complaints with timely, effective actions.
• Prepare monthly stock requirement lists for approval by the Sales Manager.
• Engage with customers to build profitable relationships and identify needs.
• Maximize use of demos and monitor demo-to-sale ratios.
• Maintain showroom standards, display, housekeeping and product information to reflect brand.
• Oversee PDI process to ensure customer satisfaction.
• Guide and motivate subordinates to enhance performance and succession planning.

Skills

Team leadership

Sales planning

Customer relationship management

Communication skills

Bilingual (Arabic/English)

Dynamic and proactive

Education

Graduate in any discipline

Job description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Functional Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demo’s and monitor demo to sale ratio
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Monitor PDI process and ensure highest level of customer satisfaction

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams