Showroom Manager Abu Dhabi - KIA

Al Tayer Group; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Job summary

Al Tayer Group is seeking a seasoned Showroom Sales Lead to plan, manage, and drive showroom sales while ensuring efficient showroom operations. The role focuses on hitting targets, leading the sales team, and delivering exceptional customer experiences.

The ideal candidate will have 5+ years in a related showroom sales role, strong knowledge of automobile sales, and the ability to lead and motivate a team. Arabic and English bilingualism is preferred to engage a diverse customer base.

Qualifications

• Minimum 5+ years' experience in a similar showroom sales role.
• Strong knowledge of automobile sales processes and showroom merchandising.
• Ability to lead, develop and motivate sales teams.
• Excellent communication and customer service skills.
• Preferably bilingual in Arabic and English.

Responsibilities

• Plan and execute strategies to achieve or exceed showroom targets.
• Communicate sales plans and targets to the sales team.
• Monitor sales process to ensure quality and consistency from first contact to final sale.
• Address critical problems, customer complaints or issues for timely resolution.
• Prepare monthly stock requirements with make/model/quantity for approval.
• Engage with existing and prospective customers to build profitable relationships.
• Maximize showroom demos and manage demo-to-sale ratios.
• Maintain high showroom standards in display, housekeeping and product information.
• Oversee the PDI process to ensure customer satisfaction.

Skills

Automobile sales

Team leadership

Customer relations

Communication skills

Bilingual (Arabic/English)

Education

Graduate in any discipline

Job description

Job Description:

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Responsibilities

Functional Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demo’s and monitor demo to sale ratio
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Monitor PDI process and ensure highest level of customer satisfaction

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications

Qualifications & Experience

• Graduate in any discipline
• 5+ years experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams