Shift Operations Lead - UAE Nationals Only

Amazon; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Q Tech General Trading LLC is seeking an Operations Supervisor to oversee shift management in Amazon operations at one of our Dubai-based facilities. You will lead a team of associates, ensure safe and timely order fulfillment, analyze metrics, and adjust labor to meet plans while collaborating with cross-functional teams.

The role emphasizes safety, data-informed decisions, and continuous process improvement to keep customers satisfied and operations efficient.

Qualifications

• High School Diploma is required.
• Familiarity with data analysis tools or process improvement methodologies is preferred.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to front line management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Skills

Data analysis

Process improvement

Education

High School Diploma

Job description

Q Tech General Trading LLC is seeking an Operations Supervisor to oversee shift management in Amazon operations at one of our Dubai-based facilities. You will lead a team of associates, ensure safe and timely order fulfillment, analyze metrics, and adjust labor to meet plans while collaborating with cross-functional teams.

The role emphasizes safety, data-informed decisions, and continuous process improvement to keep customers satisfied and operations efficient.