Shift Operations Supervisor Fulfillment & Safety Lead Dubai

Amazon UAE; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Amazon UAE is seeking an Operations Supervisor - Shift Management in Dubai to lead frontline teams, maintain safety, quality, and productivity across fulfilment, sortation and delivery operations.

The role emphasizes real-time staffing decisions, shift plans, and coordination with Safety, Training, Maintenance and Quality teams, with opportunities to progress within operations-management.

Qualifications

• Experience supervising frontline associates and managing shifts.
• if needed

Responsibilities

• Create and maintain a safe working environment.
• Identify safety risks and improvement opportunities.
• Lead, train and support associates during assigned shifts.
• Communicate operational priorities and performance expectations clearly.
• Ensure customer orders are processed according to quality and safety standards.
• Review shift plans, forecasts and operational metrics.
• Allocate employees according to workload and process requirements.
• Adjust labor assignments as volume or priorities change.
• Provide critical shift information to frontline managers and operators.
• Monitor process-area readiness and resolve operational gaps.
• Reinforce 5S workplace-organization standards.
• Coordinate with Safety, Training, Maintenance and Quality teams.
• Engage supporting departments when shared issues affect performance.
• Analyze operational data to identify recurring constraints.
• Introduce practical process improvements and workflow optimizations.
• Coach associates on new procedures and performance expectations.

Skills

Shift management

Associate supervision

Labor allocation

Fulfilment operations

Sortation operations

Delivery-station operations

Safety monitoring

Order-quality control

Operational data analysis

Process optimization

5S workplace organization

Education

High school diploma

Job description

Amazon UAE is seeking an Operations Supervisor - Shift Management in Dubai to lead frontline teams, maintain safety, quality, and productivity across fulfilment, sortation and delivery operations.

The role emphasizes real-time staffing decisions, shift plans, and coordination with Safety, Training, Maintenance and Quality teams, with opportunities to progress within operations-management.