Serviced Apartment Management Specialist

PixelChain

Dubai

On-site

AED 300,000 - 420,000

Full time

3 days ago

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Benefits offered by this job

Flight ticket & visa

Work visa sponsorship

MacBook and iPhone

Competitive compensation

Comprehensive leave package

Dynamic, growth-oriented culture

Job summary

PixelChain is seeking a Corporate Housing Specialist in the UAE to own an onsite resident community, applying serviced-apartment skills to a resident population.

You will lead operations end-to-end, from setup to daily management, coordinating vendors, building SOPs, and driving service quality while traveling for business.

This role offers visa support, modern equipment, and a dynamic culture.

Qualifications

5+ years of managing serviced apartments, extended-stay residences, or similar properties.
Bachelor's degree or diploma in Hospitality/Hotel/Property Management.
Solid knowledge of front office, housekeeping, maintenance and facilities.
Strong health and safety, fire safety and hygiene understanding.
Leadership, team management and complaint handling skills.
Experience with budgeting, reporting and vendor management.

Responsibilities

Own the resident journey from allocation to check-out.
Open new properties: coordinate vendors and setup.
Build and maintain SOPs, house rules, checklists.
Run housekeeping, laundry, maintenance; inspect areas.
Coordinate preventive maintenance and repairs.
Oversee external vendors: cleaning, security, pest control.
Handle resident inquiries, emergencies, and disputes.
Work with HR on arrivals, departures, and allocations.
Track utilities, supplies, and operating budgets.
Ensure health, safety, fire and hygiene compliance.
Recruit, train and supervise accommodation team.
Report occupancy, incidents and feedback; improve service.
Frequent travel for business.

Skills

Leadership

Team Management

Complaint Handling

Reporting

Budgeting

Cost Control

MS Office

Google Workspace

Property Management Systems

Hotel Management Systems

Organization

Multitasking

Travel Flexibility

English Proficiency

Education

Bachelor's degree or diploma in Hospitality Management, Hotel Management, Property Management

Tools

Property Management Systems

Hotel Management Software

Job description

Our client is a company operating at the intersection of crypto and AI, building innovative products in one of the fastest-moving spaces in tech today.

They're looking for someone with a background in serviced apartments or extended-stay residences to take on a Corporate Housing Specialist role — running staff accommodation as its own in-house property, from setup through daily operations. If you've spent your career keeping a serviced apartment building running smoothly for guests, this is the natural next step: the same skill set, applied to a resident community you'll own end to end. This is a fully onsite role in the UAE.

Plenty of movement comes with the job — site visits, vendor meetings, property matters — so a driving license is a real advantage, and this role is a strong fit for anyone who has also worked in real estate.

Scope of Work:

Take full ownership of the resident journey — allocation, check-in, room transfers, and check-out — the same guest-lifecycle work you already know from serviced apartments, just with residents instead of guests.
Set up the accommodation building for opening, coordinating vendors and third parties on everything the property needs to run.
Build and maintain SOPs, house rules, checklists, and service standards, drawing on the operating rhythm you already know from managing a serviced property.
Run housekeeping, laundry, and maintenance schedules, and inspect rooms, common areas, and building equipment regularly.
Coordinate preventive maintenance and follow up on repair requests until they're resolved.
Manage external providers across cleaning, security, pest control, waste management, and maintenance — much like managing a serviced apartment's vendor network.
Handle resident inquiries, complaints, emergencies, and disciplinary matters with the same composure you'd bring to guest relations.
Work with HR on employee arrivals, departures, and room allocation.
Track utilities, supplies, operating expenses, and departmental budgets.
Keep the property compliant with health, safety, fire prevention, and hygiene regulations.
Recruit, train, and supervise the accommodation operations team.
Report regularly on occupancy, incidents, maintenance, and resident feedback, and keep improving service quality and cost efficiency.
Travel frequently for business as the role requires.

Requirements:

5+ years of experience managing serviced apartments, extended-stay residences, or similar guest-residential properties.
Bachelor's degree or diploma in Hospitality Management, Hotel Management, Property Management, or a related field.
Solid understanding of front office, housekeeping, maintenance, and facility operations.
Good knowledge of health and safety, fire safety, hygiene, and emergency procedures.
Strong leadership, team management, and complaint-handling skills.
Comfortable with reporting, budgeting, vendor management, and cost control.
Proficient in Microsoft Office and Google Workspace, plus property or hotel management systems.
Well-organized, detail-oriented, and comfortable juggling multiple operational priorities.
Hands-on and flexible, ready to travel often and respond to issues outside regular hours.
Good written and spoken English.

Nice to Have:

A valid driving license — with the amount of travel involved, this is a big plus.
A real estate background — a particularly strong fit for this role.
Experience setting up a new property or accommodation facility.
Additional languages.

Benefits: