Sales & Onboarding Specialist

Tanqeeb; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Tanqeeb in Dubai is seeking a Sales & Onboarding Executive to be the first point of contact for property owners. You will qualify leads, run calls, visit apartments, and coordinate every step to onboard a live, bookable listing. This role blends sales, customer care, and hands-on field work.

The ideal candidate has 1–3 years of experience in real estate or hospitality sales, knowledge of Dubai holiday home regulations, and multlingual abilities. Travel around the city for viewings is required.

Qualifications

• 1–3 years' experience in real estate, holiday homes, property management, or hospitality sales.
• Knowledge of DET (Dubai Department of Economy and Tourism) holiday home regulations.
• Additional languages such as Arabic, Russian, Hindi/Urdu, Chinese, or French.
• Experience with Airbnb/Booking.com listings or pricing tools.

Responsibilities

• Respond quickly to incoming leads from the website, portals, WhatsApp, referrals, and ads, and qualify them by property type, location, readiness, and owner expectations.
• Make outbound follow-up calls and handle inbound calls, explaining our management model, fees, and projected income clearly and honestly.
• Book and conduct property viewings and assessments, including checking condition, furnishing level, and photos needed, and identifying what must be fixed before listing.
• Guide owners through signing the management agreement and collecting the required documents (title deed, Emirates ID/passport, DEWA, etc.).
• Coordinate the onboarding pipeline: holiday home permit registration, furnishing or snagging needs, professional photography, key handover, and inventory checks.
• Hand over each onboarded unit cleanly to the operations team with complete information.
• Keep the CRM updated with every lead, call, and status change, and follow up persistently until a deal is closed or disqualified.
• Handle owner concerns and objections professionally, escalating when needed.
• Hit weekly and monthly targets for calls, viewings, signed agreements, and units onboarded.

Skills

Communication

Sales

Customer service

Mobility/Driving

Organization

Follow-through

Tech-savvy

Local knowledge

Tools

CRM

WhatsApp Business

Google Workspace

Spreadsheets

Job description

About the role

We manage short-term rental properties for owners across Dubai. As our Sales & OnboardingExecutive, you are the first person a property owner speaks to and the person who takes themfrom first inquiry to a live, bookable listing. You'll qualify incoming leads, run calls, visitapartments, and coordinate everything needed to get a unit onboarded smoothly. It's a mix ofsales, customer care, and hands-on field work.

Key responsibilities

• Respond quickly to incoming leads from the website, portals, WhatsApp, referrals, andads, and qualify them by property type, location, readiness, and owner expectations.
• Make outbound follow-up calls and handle inbound calls, explaining our managementmodel, fees, and projected income clearly and honestly.
• Book and conduct property viewings and assessments, including checking condition,furnishing level, and photos needed, and identifying what must be fixed before listing.
• Guide owners through signing the management agreement and collecting the requireddocuments (title deed, Emirates ID/passport, DEWA, etc.).
• Coordinate the onboarding pipeline: holiday home permit registration, furnishing orsnagging needs, professional photography, key handover, and inventory checks.
• Hand over each onboarded unit cleanly to the operations team with complete information.
• Keep the CRM updated with every lead, call, and status change, and follow uppersistently until a deal is closed or disqualified.
• Handle owner concerns and objections professionally, escalating when needed.
• Hit weekly and monthly targets for calls, viewings, signed agreements, and unitsonboarded.

Desired Candidate Profile

• 1–3 years' experience in real estate, holiday homes, property management, or hospitality sales.
• Knowledge of DET (Dubai Department of Economy and Tourism) holiday home regulations.
• Additional languages such as Arabic, Russian, Hindi/Urdu, Chinese, or French.
• Experience with Airbnb/Booking com listings or pricing tools.

Core skills and requirements

• Communication: excellent spoken and written English; confident on the phone and inperson.
• Sales ability: comfortable qualifying, handling objections, and closing without beingpushy.
• Customer-facing professionalism: calm and solution-oriented with demanding propertyowners.
• Mobility: valid UAE driving license, ideally with own car, and able to move around the citydaily for viewings and handovers.
• Organization: able to manage many leads and onboarding steps at once withoutdropping details.
• Follow-through: takes ownership, chases missing documents and tasks, and closesloops.
• Tech-comfortable: uses a CRM, WhatsApp Business, Google Workspace, and basicspreadsheets.
• Local knowledge: familiar with Dubai communities and buildings, and ideally the holidayhome market.