Service Sales Specialist

USTBC ABB Installation Products Inc.; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Job summary

ABB in the UAE is seeking a seasoned Service Sales professional to drive the service sales process, generate opportunities, and secure profitable sales within the Installed Base. You will focus on motors and drives services, digital offerings, and long-term service solutions while building strong customer relationships.

You will coordinate with field service, workshops, and global teams to ensure a seamless customer experience and compliant, competitive offers. Fluency in English is essential.

Qualifications

• Bachelor's degree in electrical engineering or related technical field.
• 5+ years in industrial service sales or business development.
• Experience selling motors and/or drives services.
• Experience with UAE and Iraq customers across stakeholders.
• Strong English communication, negotiation and stakeholder management.

Responsibilities

• Drive service sales processes and secure profitable sales in the designated area.
• Generate service sales leads and develop new market opportunities.
• Act as marketer/salesperson for ABB's service products and solutions.
• Execute the agreed service sales plan with priorities and recovery actions.
• Promote the Motion Service portfolio including motors/drives services and digital offerings.
• Qualify enquiries, interpret requirements and submit competitive offers.
• Coordinate with field service, workshops, sales support and global teams.

Skills

Customer relationships

Negotiation

Market knowledge UAE

Sales forecasting

Education

Bachelor's degree in Electrical Engineering

Tools

CRM software

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: {onsite}

This role is contributing to the {Motion} in {UAE} .

You will be mainly accountable for:

• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Executing the agreed service sales plan using company sales tools, with clear priorities, opportunity actions and recovery plans for potential order shortfalls.
• Promoting the full Motion Service portfolio, including motors and drives services, advanced services, long-term service agreements, energy-efficiency solutions, workshop services, connected services and digital offerings.
• Qualifying enquiries, interpreting customer requirements, coordinating technical-commercial solution development and ensures timely submission of compliant, competitive offers.
• Driving installed-base mapping for assigned accounts and ensure assets are correctly linked to customer sites and service opportunities.
• Coordinating with field service, motors and drives workshops, sales support, product specialists and global teams to provide a seamless customer experience. As well as developing and growing service partners and authorized workshops in the assigned area through business reviews, capability plans and corrective actions.
• Ensuring all sales activities comply with ABB policies, legal and ethical requirements, export controls, integrity standards and safety expectations.

Qualifications for the role

• Bachelor's degree in electrical engineering or a related technical discipline.
• Typically, 5+ years of relevant experience in industrial service sales, technical sales or business development.
• Proven experience selling motors and/or drives services.
• Experience developing industrial or government customers in the UAE and Iraq and building relationships across technical, operational, procurement and management stakeholders.
• Experience in motor and drive service portfolio, service agreements, modernization, energy efficiency or digital service solutions is strongly preferred.
• Ability to interpret technical specifications, shape solutions and manage multiple commercial opportunities.
• Strong English communication, presentation, negotiation and stakeholder-management skills.
• Development & Grow of Service partners for assigned area.

What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?