Sales Support Specialist-Emirati Talents

USTBC ABB Installation Products Inc.; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

ABB in the United Arab Emirates is seeking an entry‑level Sales Analytics Engineer to support the proposal process within the assigned Sales organization. You will be a key technical resource, preparing technical descriptions, determining costs, and compiling final documentation for customer engagements.

Onsite role reporting to the Sales Manager Analytical UAE, KW, IQ, PK, OM. You will offer technical advice, perform analytic studies to identify optimal solutions, and help drive targets on

Qualifications

• 0–2 years of experience or fresh graduate in Engineering (Electrical/Electronics/Mechanical/Chemical) preferred.
• Strong communication skills in English; Arabic is a plus.
• Proficient with Microsoft Excel and MS Office.
• Passionate about customer support and accuracy of work.

Responsibilities

• Support the assigned Sales organization during the proposal process.
• Prepare technical descriptions of ABB products and technologies and determine costs.
• Prepare final documentation for customer engagements.
• Offer technical advice and solutions to inquiries from customers and channels.

Skills

Customer support

English communication

Analytical thinking

Arabic communication

Education

Engineering degree

Tools

Excel

Microsoft Office

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Sales Manager Analytical UAE, KW, IQ, PK, OM

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is onsite

This role is contributing to the AUMA Measurement & Analytics/ Analytics/ Sales in UAE.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team dynamics

You will join a high performing team, where you will be able to thrive. Join a people first organization committed to delivering a best-in-class employee experience, from hire to retire, through strong employer branding, continuous development, and a culture where every voice is valued. Be part of a workplace you're proud of, where your growth fuels both your career and the broader success of the business

Qualifications for the role

• You enjoy working with relevant tools required in product selection, financial cost modelling.
• You have 0-2 years of experience / a fresh graduate preferably in Engineering specializations such as/ but not limited to Electrical, Electronics, Mechanical or Chemical Engineering.
• Possess an enhanced knowledge of Microsoft Office/ Excel .
• You are passionate about customer support and accuracy of your work.
• You are at ease communicating in English & Arabic.

What's in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

Benefits

• Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run What Runs the World.

EVP Hashtags

#ABBCareers #RunwithABB #Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.