Service Sales Engineer

MINDFREE Consulting | Insurance Talent Hub; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

MINDFREE Consulting | Insurance Talent Hub is seeking a Service Sales professional in Dubai to identify key markets, develop service sales strategies and build strong client relationships. You will manage multi-brand contracts, prepare quotations for maintenance and repairs, and ensure timely renewals and approvals.

The role requires 3–5 years in service sales, excellent communication, negotiation and presentation skills, and proven ability to work under pressure in a dynamic team environment.

Qualifications

• 3 to 5 years' experience in Sales/ Service sales.
• Excellent interpersonal skills and ability to develop effective client business relationships.
• Proven track records with excellent communication and presentation skills.
• Excellent market analytical, organizational and negotiation skills.
• Candidate to be proactive, result oriented and able to work under pressure.

Responsibilities

• Adhere to all safety and compliance rules of the company.
• Identify the key markets and customers and evaluates the potential for Service sales.
• Propose tactics to generate and develop Service sales.
• Develop strong relationship with clients.
• Customer feedback in periodic intervals as per the schedule.
• Get new multi-brand contracts, recapture previous contracts and secure existing ones.
• Review and document soon-to -be expired contracts for renewal process.
• Prepare quotations according to customer's enquiries for maintenance, parts, and repairs.
• Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs.
• Update View regularly.
• Work with a team of service engineers and technicians to manage service sales fulfilment.
• Manage assigned sales portfolio and successfully meets or exceed the target budget.
• Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
• Multi-brand and repair approval to meet provided budget.
• Periodic follow-up and its correspondence to be regularly updated in view.
• Addressing NPS in 24 hrs time

Skills

Sales experience

Interpersonal skills

Communication

Negotiation

Team player

Education

Bachelor Degree in Engineering or Business

Tools

MS Office

Job description

JOB RESPONSIBILITIES

• Adhere to all safety and compliance rules of the company
• Identify the key markets and customers and evaluates the potential for Service sales
• Propose tactics to generate and develop Service sales
• Develop strong relationship with clients
• Customer feedback in periodic intervals as per the schedule
• Get new multi-brand contracts, recapture previous contracts and secure existing ones
• Review and document soon-to -be expired contracts for renewal process
• Prepare quotations according to customer's enquiries for maintenance, parts, and repairs
• Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs
• Update View regularly
• Work with a team of service engineers and technicians to manage service sales fulfilment
• Manage assigned sales portfolio and successfully meets or exceed the target budget
• Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
• Multi-brand and repair approval to meet provided budget
• Periodic follow-up and its correspondence to be regularly updated in view
• Addressing NPS in 24 hrs time

3. REQUIRED QUALIFICATIONS

A. Education/Experience:

• Bachelor Degree in Engineering (Electrical or Mechanical) or Business School (Marketing, Sales)

B. Knowledge/skills:

• 3 to 5 years' experience in Sales/ Service sales
• Excellent interpersonal skills and ability to develop effective client business relationships
• Proven track records with excellent communication and presentation skills
• Excellent market analytical, organizational and negotiation skills
• Candidate to be proactive, result oriented and able to work under pressure
• Dynamic / Pro-Active
• Team Player
• Creative (who can think out of the box)

C. Computer skills:

• Expert knowledge in MS Office (Word, Excel, PowerPoint)