Service Delivery Manager, Security & Payments

Giesecke & Devrient GmbH; Dubai; On-site; AED 350,000 - 520,000; Full time

Job summary

Giesecke & Devrient GmbH in Dubai seeks a Service Account Delivery Manager to oversee service delivery from implementation through maintenance of complex G+D solutions. You will ensure delivery readiness, collaborate with Service and Sales, and optimize the service model for high-quality outcomes.

The role requires extensive experience in service delivery, strong leadership and contract management, and fluency in English with French a plus.

Qualifications

• Bachelor’s degree in Engineering or related field is required.
• Proven ability to lead service delivery projects with multiple stakeholders.
• Fluent in English; French language skills are a plus.

Responsibilities

• Oversee service delivery from implementation to maintenance for G+D solutions.
• Collaborate with Service and Sales teams to align delivery with project objectives.
• Define and optimize the service delivery model and related costing inputs.
• Coordinate with subcontractors, suppliers, and internal departments to ensure quality and on-time delivery.

Skills

Leadership

Communication

English proficiency

French proficiency

Education

Bachelor’s degree in Engineering or related field

Job description

Giesecke & Devrient GmbH in Dubai seeks a Service Account Delivery Manager to oversee service delivery from implementation through maintenance of complex G+D solutions. You will ensure delivery readiness, collaborate with Service and Sales, and optimize the service model for high-quality outcomes.

The role requires extensive experience in service delivery, strong leadership and contract management, and fluency in English with French a plus.