Senior Telesales Agent

Rocky Real Estate LLC; Dubai; On-site; AED 45,000 - 112,000; Full time

Benefits offered by this job

In-house lead generation

Marketing support

Promotion opportunities

Company phone

Visa & private medical care where/app

Parking and annual leave

Job summary

Rocky Real Estate LLC in Dubai seeks a motivated Telesales agent to generate high-quality leads, engage potential clients and support our real estate sales pipeline. You will make outbound calls, manage inquiries, book appointments for the field team and maintain meticulous CRM records while aiming to hit personal and team KPIs.

Ideal candidates are confident communicators with a track record in sales, comfortable negotiating, and capable of building lasting client relationships in a fast-paced

Qualifications

• Experience in telesales or customer engagement, preferably in real estate.
• Confident, clear telephone manner with good listening skills.
• Target-driven and able to meet KPIs.
• Excellent record-keeping and CRM experience.
• Punctual, professional and reliable time management.
• Fluent English; additional languages are a plus.

Responsibilities

• Make outbound calls to leads to qualify interest and identify sales opportunities.
• Manage inbound enquiries professionally, providing accurate information about listings, availability and pricing.
• Book appointments and property viewings for the field sales team and follow up on scheduled meetings.
• Maintain detailed and up-to-date records of all calls and client interactions in the CRM.
• Work closely with agents and management to pass on high-quality leads and support timely deal progression.
• Hit individual and team KPIs, including call volume, contact rate and appointment conversion.
• Continuously develop knowledge of Dubai property markets, developments and promotions.

Skills

Telesales experience

CRM experience

Phone communication skills

Target-driven

Job description

Rocky Real Estate is seeking a motivated and pro-active Telesales agent to generate high-quality leads, engage potential clients, and support the growth of our real estate sales pipeline.

This role is ideal for a confident communicator with excellent sales and negotiation skills, experience in telesales or customer engagement, and the ability to build strong client relationships while consistently achieving call, lead generation, and conversion targets.

Key responsibilities:

• Make outbound calls to leads to qualify interest and identify sales opportunities
• Manage inbound enquiries professionally, providing accurate information about listings, availability and pricing
• Book appointments and property viewings for the field sales team and follow up on scheduled meetings
• Maintain detailed and up-to-date records of all calls and client interactions in the CRM
• Work closely with agents and management to pass on high-quality leads and support timely deal progression
• Hit individual and team KPIs, including call volume, contact rate and appointment conversion
• Continuously develop knowledge of Dubai property markets, developments and promotions

Skills and qualities we are looking for:

• Previous experience in telesales, telemarketing or customer service, ideally within real estate, finance or retail
• Confident, clear and professional telephone manner with strong listening skills
• Target-driven, motivated by results and able to work effectively as part of a team
• Excellent record-keeping and basic CRM experience
• Professional attitude, punctuality and reliable time management
• Fluent English; additional languages are an advantage

What we offer:

• Competitive salary with performance-related incentives
• Access to in-house lead generation, premium listings and marketing support.
• Opportunities for internal promotion into sales or management roles
• Company phone, administrative assistance and employment visa & private medical care where applicable
• Modern office location, parking and annual leave entitlements.