Telesales Executive

Sandcastle Properties LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sandcastle Properties LLC in Dubai is seeking a Telesales Executive to drive property inquiries and conversions through outbound and inbound calls. This full-time, on-site role requires presenting properties, explaining features, qualifying leads, and maintaining CRM records to support smooth transactions.

You will meet sales targets, handle client questions professionally, and collaborate with internal teams in a fast-paced environment in Dubai.

Qualifications

• Strong communication skills with clear spoken English and the ability to explain property details and processes effectively.
• Customer service and customer support experience to handle inquiries and maintain long-term client relationships.
• Sales and lead generation skills to convert inquiries into qualified prospects and achieve telesales targets.
• Basic computer and CRM skills to manage call logs, update client information, and track follow-ups.

Responsibilities

• Contact potential and existing clients via outbound and inbound calls.
• Present available properties and explain features and benefits.
• Qualify leads based on budget, preferences and investment goals.
• Maintain accurate CRM records and follow up on leads.
• Schedule property viewings with the sales team and coordinate with internal stakeholders.

Skills

Communication skills

Customer Service

Sales & Lead Gen

CRM skills

Telesales/Real estate exp

On-site collaboration

Tools

CRM software

Job description

Company Description

Sandcastle Properties LLC is a premier real estate agency based in Dubai, specializing in buying, selling, renting, and investing across the city’s dynamic property market. The team focuses on delivering exceptional service and personalized guidance to help clients navigate complex real estate transactions with confidence. With deep knowledge of local market trends, investment opportunities, and legal regulations, Sandcastle Properties provides accurate, up-to-date advice tailored to each client’s goals. The company offers a diverse portfolio of residential and commercial properties, including villas, apartments, townhouses, and office spaces, in collaboration with reputable developers and property owners. This commitment to expertise and client satisfaction creates a professional environment where real estate careers can grow and thrive.

Role Description

The Telesales Executive is a full-time, on-site role based in Dubai, responsible for driving property inquiries and conversions through outbound and inbound calls. Day-to-day activities include contacting potential and existing clients, presenting available properties, explaining features and benefits, and qualifying leads based on budget, preferences, and investment goals. The role involves maintaining accurate records in CRM systems, following up on leads, scheduling property viewings with the sales team, and coordinating with internal stakeholders to support smooth transactions. The Telesales Executive is expected to meet and exceed sales targets, handle client questions and concerns professionally, and adhere to company policies and local regulations. This position requires proactive engagement, resilience in a fast-paced environment, and a strong focus on delivering a positive client experience.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken English and the ability to explain property details and processes effectively.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, address concerns, and maintain long-term client relationships.
• Candidates should possess Sales and Lead Generation skills to convert inquiries into qualified prospects and achieve telesales targets.
• Candidates should possess basic computer and CRM skills to manage call logs, update client information, and track follow-ups accurately.
• Relevant experience in telesales, real estate, or a similar client-facing role is preferred, along with a results-oriented mindset.
• Ability to work on-site in Dubai, collaborate with diverse teams, and adapt to changing market conditions and client needs.
• Knowledge of Dubai’s real estate market and fluency in additional languages are beneficial.