Senior Technical Architect

Leadout Capital; Dubai; On-site; AED 260,000 - 360,000; Full time

Job summary

Salesforce in Dubai seeks a highly skilled Salesforce Technical Architect to lead architecture and implementation across core clouds. You will guide multi-architect teams, align with project management, and ensure scalable, high-impact solutions for executive stakeholders.

The role emphasizes hands-on delivery, strong communication, and the ability to travel regionally within the UAE and Middle East. Based in Dubai, you will work with customers and partners to accelerate value from Salesforce

Qualifications

• Hands-on Salesforce architecture and implementation across Sales Cloud and Service Cloud (3–4+ years).
• Experience delivering scalable enterprise software designs, data modeling, and web services integrations.
• Strong executive communication, presentation and facilitation skills; travel regionally.
• Fluent English; Arabic is advantageous for the Middle East region.
• Based in Dubai, UAE with no relocation or sign-on packages.

Responsibilities

• Lead implementation engagements, providing architecture guidance and governance.
• Define solution vision, architect systems, and steer the delivery team.
• Collaborate with customers, partners and account teams to ensure success.
• Mentor diverse teams and drive knowledge sharing across projects.
• Support pre-sales activities and contribute to strategic initiatives.

Skills

Salesforce Core Experience

Enterprise Architecture

Business Process Optimization

Emerging Tech & AI

Communication & Mobility

Language Skills

Location Policy

Tools

Web Services (REST/SOAP)

Data Modeling

ESB/ETL

Enterprise Design Patterns

Job description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

OVERVIEW OF THE ROLE

Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.

Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.

YOUR IMPACT

• Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.
• Ensure scalable and standard methodology solutions to meet and exceed customer needs.
• Guide the evaluation of business and technical requirements.
• Build relationships with key collaborators and team members.
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
• Review and guide project vision and direction, implementation approach and key artefacts.
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
• Where required, hands-on application configuration to meet customer needs.
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
• Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services.
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.

Required Qualifications

• Salesforce Core Experience (ESSENTIAL): Mandatory hands-on Salesforce architecture and technical implementation experience (minimum 3-4+ years) across Salesforce Core platforms (Sales Cloud, Service Cloud). Proven mastery in programmatic (Apex, LWC, JavaScript) and declarative (low-code/Flow) development, deployment practices, and GitHub branch management.
• Enterprise Architecture & Consulting: Proven hands-on technical consulting and architecture experience delivering scalable enterprise software designs, data modeling, and web services integrations.
• Business Process Optimization: Ability to analyze, design, and optimize complex business processes via technology, data mapping, and integration architecture.
• Emerging Tech & AI: Experience guiding customers and project members in rationalizing and deploying emerging technology (such as Agentforce AI and platform automation) for enterprise business use cases.
• Communication & Mobility: Rapidly learn new technologies as well as strong executive presentation, communication, and facilitation skills. Available to travel regionally across the UAE and Middle East depending on customer needs.
• Language Skills: Fluent/Proficient English speaker (Arabic language skills are an advantage for the Middle East market).
• Location & Policy Acknowledgment: Locally based in Dubai, UAE, with explicit acknowledgment that Salesforce offers no relocation packages or signing bonuses for this role.

Preferred Qualifications

• Architecture & Integration: A detailed understanding of Web Services, REST/SOAP APIs, Data Modeling, and Enterprise application architecture concepts, including experience with enterprise integration tools (ESBs/ETL) and design patterns.
• Executive Relationship Management: Proven ability to build and maintain key trusted-advisor relationships with C-level and mid-level decision makers.
• Regional & Public Sector Focus: Proven experience working for the Public Sector and/or major enterprise clients in the UAE and across the Middle East region.
• Industry Cloud Expertise: Experience delivering complex projects using Salesforce Communications Cloud or OmniStudio technology.
• Certifications: Salesforce Application Architect, System Architect, Administrator, App Builder, Platform Developer II, JavaScript Developer, and/or OmniStudio / Agentforce certification