Senior Technical Architect

Salesforce.com; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

Salesforce.com is seeking a Senior Salesforce Technical Architect to lead architecture and delivery across complex Salesforce engagements. You will architect the overall solution, guide implementation, and coordinate across teams and stakeholders, ensuring scalable, high-impact outcomes.

The role requires deep Salesforce platform knowledge, strong communication, and the ability to mentor teams while driving regional initiatives and pre-sales activities. Travel involvement is expected as needed.

Qualifications

• Hands-on consulting and solution implementation experience for a major software domain (CRM/ERP/HR) with coding in OO languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Willing to travel regionally depending on customer needs.
• Fluent/Proficient English; Arabic language skills are an advantage for the Middle East market.

Responsibilities

• Lead the engagement as the overall architect, coordinating multiple architects on the team.
• Guide the evaluation of business and technical requirements and propose scalable Salesforce solutions.
• Direct and mentor diverse teams across customers, partners, and internal stakeholders.
• Support pre-sales activities and contribute to architecture reviews and project planning.

Skills

Strategic architecture

Salesforce platform

Integration design

Lead architect

English proficiency

Travel flexibility

Education

Salesforce Platform Certifications

Bachelor's degree in CS/Engineering

Tools

Salesforce Development

Apex/LWC

ETL/ESB concepts

Job description

OVERVIEW OF THE ROLE

Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of the Salesforce com platform and product suite Combined with their experience in technical architecture enterprise integration and business solution implementation they directly drive toward the best possible solutions They paint a solution vision architect the system and provide guidance during the implementation Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators Finally with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities

YOUR IMPACT

Demonstrated ability to rapidly learn new technologies and Salesforce Clouds and quickly ramp up to lead implementation and advisory engagements with confidence Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction implementation approach and key artefacts Direct early solution evaluation including proactive management of issues and effective engagement with executives the account team engineering and product management Where required hands-on application configuration to meet customer needs Direct and mentor diverse teams such as customers partners and colleagues in technical delivery aspects as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying leading or contributing to internal pivotal initiatives such as innovations building up a strategic brand and nurture teammates skills by sharing knowledge Where required support pre-sales activities to position Salesforce Services Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

REQUIRED QUALIFICATIONS

Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages. Ability to analyze, design, and optimize business processes via technology and integration. Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases. Work independently and as part of a distributed team and a willingness to take ownership of problems. Rapidly learn new technologies as well as strong presentation, communication and facilitation skills. Available to travel regionally depending on customer needs. Language Skills: Fluent/Proficient English speaker (Arabic language skills are an advantage for the Middle East market) Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

PREFERRED QUALIFICATIONS

A detailed understanding of Web Services, Data Modeling, and Enterprise application architecture and integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM). Ability to build and maintain key relationships with C-level / mid level and key decision makers. Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation. Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions. Regional Experience: Proven experience working for the Public Sector in the UAE and/or across the Middle East region Solid expertise in development on the Salesforce.com platform Experience on agile methodologies Algorithm-oriented and logical mentality Knowledge of Javascript / Front-end design (HTML and CSS) Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development; Experience in Salesforce deployment practices/strategies Experience delivering projects using Salesforce Communications Cloud technology Experienced in GitHub and branches manipulation Salesforce Administrator Certification Salesforce App Builder Certification

DESIRED QUALIFICATIONS

• Salesforce Javascript Developer Certification
• Salesforce Omni Studio Consultant