Senior Technical Account Manager — Growth & Renewal

Qualys, Inc

United Arab Emirates

On-site

AED 260,000 - 420,000

Full time

14 days+

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Job summary

Qualys, Inc. is seeking a Technical Account Manager (TAM) in the United Arab Emirates to act as a customer-facing expert.

The TAM will drive customer satisfaction, retention, and growth across channels and end-customers, combining technical and business insight to articulate value and manage relationships. The role covers technical validation, deal documentation, renewal management, and opportunity development, working with internal teams and partners to ensure platform adoption and measurable

Qualifications

Bachelor's degree with 6–10 years in security, compliance or monitoring.
Fluent English and Arabic, written and spoken.
Strong presentation and professional communication for emails, RFPs, and reports.
Willingness to travel within the sales territory.

Responsibilities

Deliver technical validation, PoV demos, and respond to technical queries.
Create technical content for RFIs/RFPs and deal documentation.
Identify and drive upsell/cross-sell opportunities with partners and distributors.
Own renewal strategy and ensure year-over-year contract expansion.
Manage CRM pipeline visibility for expansion and renewal opportunities.
Collaborate with distributors to support procurement and license mapping.