Senior Social Media Lead — RAK (3-6m Contract, 2–3 Days/Week)

M+C Saatchi Group; Dubai; On-site; AED 290,000 - 469,000; Part time

Job summary

The Senior Social Media Manager at M+C Saatchi Group will own day-to-day delivery of social media accounts in Ras Al Khaimah, coordinating content, publishing, community management, and client escalation with minimal oversight from Marketing. The role requires leading the editorial process, setting monthly content plans, and ensuring on-brand bilingual output (English/Arabic).

You will manage the remote community hub, monitor SLAs, report performance to the client, and secure the team’s delivery

Qualifications

• 4-6 years experience in social media management.
• Agency-side experience preferred.
• Experience running tourism or destination social marketing.
• Fluent English; Arabic strongly preferred.
• Experience owning community management SLAs and crisis escalation protocols.
• Based in the UAE or willing to relocate with travel to Ras Al Khaimah 2/3 days per week.

Responsibilities

• Own overall delivery of the scope across Ras Al Khaimah social accounts.
• Chair the weekly editorial room aligning the senior/executive team and the creative producer on the month’s content shoots and priorities.
• Act as the senior escalation point for the client on community management, sensitive content and reputational matters.
• Lock the shoot plan one month ahead against the content calendar, working with the creative producer.
• Build and hold the day-to-day client relationship, positioning the team as a trusted senior extension of RAK marketing function.
• Set and sign off monthly content plans and bilingual (English/Arabic) copy direction across Instagram, TikTok, Facebook, YouTube, LinkedIn and X.
• Ensure content tone and visual direction stay consistent and on-brand across the destination and audiences.
• Translate community insight, platform performance and business moments into forward content decisions.
• Set day-to-day priorities for the remote community management hub and own its performance against SLA.
• Review and approve sensitive replies before publishing and elevate to the client when risk or sensitivity requires it.
• Monitor delivery against contracted monthly volumes and own monthly/ad hoc client reporting.
• Manage resourcing and delivery against the accounts cost and margin targets.

Skills

Social media management

Bilingual English/Arabic

Client-facing

Job description

The Senior Social Media Manager at M+C Saatchi Group will own day-to-day delivery of social media accounts in Ras Al Khaimah, coordinating content, publishing, community management, and client escalation with minimal oversight from Marketing. The role requires leading the editorial process, setting monthly content plans, and ensuring on-brand bilingual output (English/Arabic).

You will manage the remote community hub, monitor SLAs, report performance to the client, and secure the team’s delivery