Senior Retail Sales Specialist

مجموعة الطاير; Dubai; Presencial; AED 60.000 - 90.000; Jornada completa

Descripción de la vacante

Al Tayer Group in Dubai is seeking a retail sales professional to deliver outstanding customer service by identifying needs, recommending suitable products, and building lasting relationships with customers. You will help maintain store standards while driving sales targets and loyalty.

Ideal candidates have 3–4 years of retail or customer service experience. High school qualification required. The role involves handling transactions, stock and store presentation in a fast-paced environment.

Formación

• High school qualification.
• 3–4 years retail sales or customer service experience.

Responsabilidades

• Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
• Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Conocimientos

Customer service

Sales

Product knowledge

Communication

Educación

High school qualification

Descripción del empleo

Al Tayer Group in Dubai is seeking a retail sales professional to deliver outstanding customer service by identifying needs, recommending suitable products, and building lasting relationships with customers. You will help maintain store standards while driving sales targets and loyalty.

Ideal candidates have 3–4 years of retail or customer service experience. High school qualification required. The role involves handling transactions, stock and store presentation in a fast-paced environment.