Senior Retail Sales Specialist: Elevate Customer Experience

Al Tayer Group Career site; Dubai; On-site; AED 50,000 - 85,000; Full time

Job summary

Al Tayer Group in Dubai is seeking a retail sales professional to deliver excellent customer service, identify needs, recommend products, and help build loyalty while meeting sales targets.

You will handle cash, process transactions, maintain store standards, participate in stock checks, and uphold health and safety guidelines.

The ideal candidate has 3–4 years in retail or customer service and a high school qualification, with a professional, customer‑focused approach.

Qualifications

• High school qualification.
• 3 to 4 years retail sales or customer service experience.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Education

High school qualification

Job description

Al Tayer Group in Dubai is seeking a retail sales professional to deliver excellent customer service, identify needs, recommend products, and help build loyalty while meeting sales targets.

You will handle cash, process transactions, maintain store standards, participate in stock checks, and uphold health and safety guidelines.

The ideal candidate has 3–4 years in retail or customer service and a high school qualification, with a professional, customer‑focused approach.