Senior Retail Sales Pro: Delight Customers and Close Deals

Al Tayer Group; Dubai; On-site; AED 60,000 - 84,000; Full time

Job summary

Al Tayer Group in Dubai seeks a customer-focused sales associate to deliver exceptional service and build customer loyalty. You will greet customers, identify needs, and demonstrate suitable products while handling payments and maintaining store standards.

You will stay informed on fashion trends and promotions, keep stock areas organized, and ensure compliance with refund policies. Prior experience in retail is preferred.

Qualifications

• High school qualification.
• 3 to 4 years retail sales or customer service experience.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner.
• Identify customer needs and confidently recommend and demonstrate appropriate products.
• Receive cash or payment in any authorized modes, issue receipts/bills and provide professional cash point service.
• Handle customer complaints professionally and efficiently, per policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, in-store promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Keep display, fitting rooms and stock areas clean and organized.
• Check stock levels daily and inform manager of depleting stocks for replenishment.
• Comply with all company policies including refund and exchange policy, security, health and safety.
• Recruit customers for the database by entering details on the POS system.
• Minimize stock loss through vigilance on sales floor and fitting room areas.

Skills

Customer service

Sales

Cash handling

Product knowledge

Communication

Education

High school qualification

Job description

Al Tayer Group in Dubai seeks a customer-focused sales associate to deliver exceptional service and build customer loyalty. You will greet customers, identify needs, and demonstrate suitable products while handling payments and maintaining store standards.

You will stay informed on fashion trends and promotions, keep stock areas organized, and ensure compliance with refund policies. Prior experience in retail is preferred.