Luxury Fashion Sales Lead — Dubai Mall

Al Tayer Group; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Al Tayer Group in Dubai seeks a dedicated Retail Sales Associate to deliver exceptional customer service, identify customer needs, advise on suitable products, and help grow loyalty.

You will welcome customers, demonstrate products, close sales, process payments, handle refunds, and maintain clean displays, fitting rooms, and stock areas.

The role requires 3–4 years of retail sales or customer service experience and a high school qualification; strong grooming and teamwork are expected.

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong sales focus with ability to close deals.
• Experience handling cash and receipts accurately.
• Knowledge of fashion/trends is a plus.
• Ability to upsell and cross-sell relevant products.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner.
• Identify customer needs and confidently recommend appropriate products.
• Receive cash or payment and issue receipts against purchases.
• Handle customer complaints professionally and escalate when needed.
• Demonstrate product knowledge and maintain in-store promotions.
• Maintain store standards, displays, and stock areas.

Skills

Customer service

Sales

Cash handling

Product knowledge

Upselling

Education

High school qualification

Tools

POS system

Job description

Al Tayer Group in Dubai seeks a dedicated Retail Sales Associate to deliver exceptional customer service, identify customer needs, advise on suitable products, and help grow loyalty.

You will welcome customers, demonstrate products, close sales, process payments, handle refunds, and maintain clean displays, fitting rooms, and stock areas.

The role requires 3–4 years of retail sales or customer service experience and a high school qualification; strong grooming and teamwork are expected.