Senior Program Manager - Rush Ops Quality

Amazon Inc.; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Amazon Inc. UAE seeks a Senior Program Manager III for ACES in AMET to lead quality and delivery experience across Rush operations.

The role involves hands-on time-and-motion studies, data-driven analysis, and cross-functional collaboration to optimize cost and productivity. You will own the quality and delivery experience roadmap, influence stakeholders from DEX to Finance and Tech, and build scalable dashboards and narratives.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree.

Responsibilities

• Own quality and delivery experience improvement roadmap.
• Collaborate with DEX, Speed on program launches.
• Conduct data-driven analysis for pilot and expansion evaluation.
• Influence cross-functional stakeholders (DEX, Finance, Tech, Ops).
• Build scalable mechanisms (WBRs, dashboards).
• Work closely with finance BPs on planning cycles assumptions (OP1, QxG, 3YF).
• Write 6-pagers/narratives.

Skills

Program management

Data-driven analysis

Cross-functional collaboration

Communication to senior leadership

Education

Bachelor's degree

Master's degree / MBA

Job description

Amazon Inc. UAE seeks a Senior Program Manager III for ACES in AMET to lead quality and delivery experience across Rush operations.

The role involves hands-on time-and-motion studies, data-driven analysis, and cross-functional collaboration to optimize cost and productivity. You will own the quality and delivery experience roadmap, influence stakeholders from DEX to Finance and Tech, and build scalable dashboards and narratives.