Senior PM - Strategic Loss Reduction & Ops Improvement

Amazon Robotics; United Arab Emirates; On-site; AED 250,000 - 450,000; Full time

Job summary

Q Express Ras Al Khor Branch is seeking a Sr. Program Manager – Strategic Projects and Network Loss to own and drive loss reduction across Dark Stores and RDCs in the UAE, Saudi Arabia, and Egypt. You will lead Kaizen initiatives, root-cause analysis, and cross-functional programs to improve CX and reduce costs.

You will define loss strategies, set targets, and deliver measurable improvements through data-driven management and scalable playbooks for new launches across the region.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Lead strategic initiatives across MEATR.
• Drive root-cause analysis using data and implement corrective actions at site, region, and network level.
• Own the Network Loss P&L for Dark Stores and RDCs across AE, SA & EG; set and deliver NL targets across WHL, WHD, and Concessions.
• Lead Kaizen & Improvement Projects end-to-end — scoping, alignment, execution and benefit tracking.
• Build and operate dashboards to monitor loss trends and flag deviations.
• Stakeholder management with Program teams, Finance, Core FC Ops, ICQA, Transportation, and Technology.
• Develop scalable playbooks for loss reduction across new launches and geographies.
• Influence without authority to embed loss-reduction in standard operations.
• Lead investigations into high-loss events and implement preventive measures.

Skills

Program management

Data-driven decision making

Stakeholder communication

End-to-end delivery

Cross-functional collaboration

Education

Master's/MBA

Job description

Q Express Ras Al Khor Branch is seeking a Sr. Program Manager – Strategic Projects and Network Loss to own and drive loss reduction across Dark Stores and RDCs in the UAE, Saudi Arabia, and Egypt. You will lead Kaizen initiatives, root-cause analysis, and cross-functional programs to improve CX and reduce costs.

You will define loss strategies, set targets, and deliver measurable improvements through data-driven management and scalable playbooks for new launches across the region.