Senior Program Manager - Projects & Loss Reduction

Amazon; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Amazon Now in the UAE seeks a Sr. Program Manager – Strategic Projects and Network Loss to own the loss reduction agenda across Dark Stores and Regional Distribution Centers in the UAE, Saudi Arabia, and Egypt.

You will lead strategic initiatives, define targets, and deliver measurable improvements through Kaizen projects and process redesign. You will collaborate with Finance, Ops, ICQA, Transportation, and Technology to embed loss-reduction playbooks, monitor trends via dashboards, and drive

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Lead strategic initiatives across all miles in MEATR.
• Drive root-cause analysis using data to identify drivers and implement sustainable corrective actions at site, region, and network level.
• Own the Network Loss P&L for Dark Stores and RDCs across AE, SA & EG; set and deliver annual/quarterly NL targets across WHL, WHD, and Concessions buckets.
• Lead Kaizen & Improvement Projects end-to-end — scoping, stakeholder alignment, execution, and benefit tracking — to achieve step-change reductions.
• Build and operate mechanisms (WBRs, MBRs, flash reports, dashboards) to monitor loss trends, flag deviations early, and enforce accountability.
• Stakeholder Management — partner with Program teams, Finance, Core FC Operations, ICQA, Transportation, and Technology to align priorities and drive shared outcomes.
• Develop scalable playbooks for loss reduction that can be replicated across new launches and geographies.
• Influence without authority across multiple stakeholder groups to embed loss-reduction practices into standard operations.
• Deep dive into exceptions — lead investigations into high-loss events, write COEs where applicable, and ensure preventive measures are implemented.

Skills

Program management

Data-driven

Stakeholder management

End-to-end delivery

Process improvement

Education

Master's degree or MBA

Job description

Amazon Now in the UAE seeks a Sr. Program Manager – Strategic Projects and Network Loss to own the loss reduction agenda across Dark Stores and Regional Distribution Centers in the UAE, Saudi Arabia, and Egypt.

You will lead strategic initiatives, define targets, and deliver measurable improvements through Kaizen projects and process redesign. You will collaborate with Finance, Ops, ICQA, Transportation, and Technology to embed loss-reduction playbooks, monitor trends via dashboards, and drive