Program Manager - Network Loss Prevention

Amazon UAE; Dubai; On-site; AED 156,240 - 245,520; Full time

Benefits offered by this job

High-impact operational improvement projects

Exposure to senior leadership

Career development opportunities

Job summary

Amazon UAE is seeking a Program Manager for Network Loss Prevention in Dubai, responsible for enhancing operational performance by minimizing network losses. This role involves collaborating with various teams to improve reporting mechanisms and implement effective solutions.

The ideal candidate should possess a Bachelor's degree and have a minimum of 3 years of experience in program management, with strong skills in process improvement and data analytics.

Qualifications

• Minimum 3 years of program or project management experience.
• Experience working across technical and non-technical teams.
• Ability to identify root causes and recommend practical solutions.

Responsibilities

• Work closely with central network loss teams to implement standard tools.
• Analyze deviations from standard operating procedures.
• Develop strategies to reduce losses caused by process failures.

Skills

Program Management

Network Loss Prevention

Operations Analysis

Process Improvement

Advanced Excel

SQL Reporting

Root Cause Analysis

Performance Metrics

Stakeholder Management

Reporting Automation

Cross-Functional Coordination

Operational Excellence

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Program Manager - Network Loss Prevention

Role: Program Manager - Network Loss Prevention

Location: Dubai, UAE

Industry: Logistics and Supply Chain

Function: Program Management

Experience: 3 Years

This position supports fulfillment and dispatch operations by reducing operational losses, improving reporting systems, and strengthening network controls through data‑driven decision‑making and cross‑functional collaboration.

Job Details

Country: UAE City: Dubai

Industry: Logistics and Supply Chain Function: Program Management

Salary: 14000‑22000

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Program Manager for Network Loss Prevention helps improve operational performance by identifying loss drivers across the network and implementing solutions that reduce avoidable operational losses. The role works closely with operations teams and central program teams to improve process visibility, strengthen controls, and maintain higher efficiency across fulfillment and dispatch systems.

Key Responsibilities

• Work closely with central network loss teams to implement standard tools, reporting methods, and operational review processes
• Analyze deviations from standard operating procedures and identify operational gaps causing network losses
• Develop strategies to reduce losses caused by process failures and operational misses
• Coordinate with operational leaders and partner teams using established tools and performance metrics
• Break down loss categories by assignable causes and define measurable input metrics for improvement
• Improve reporting mechanisms by consolidating multiple reporting platforms into a single structured system
• Support reporting enhancements using automation and AI‑based analysis for deeper operational visibility
• Represent network loss performance during weekly and monthly business review meetings
• Collaborate with teams outside operations to drive continuous improvement initiatives
• Prepare progress reports, challenge summaries, and improvement opportunities for senior leadership

Ideal Profile

• Bachelor's degree required
• Minimum 3 years of program or project management experience
• Minimum 3 years of experience working across technical and non‑technical teams
• Strong experience in defining and implementing process improvement initiatives using data and metrics
• Advanced Excel skills including Pivot Tables and VLookUp functions
• Working knowledge of SQL for reporting and operational analysis
• Strong analytical mindset with ability to identify root causes and recommend practical solutions
• Good stakeholder management skills across multiple organizational levels
• Experience in end‑to‑end project delivery and senior leadership communication preferred

Skills Set

• Program Management
• Network Loss Prevention
• Operations Analysis
• Process Improvement
• Advanced Excel
• SQL Reporting
• Root Cause Analysis
• Performance Metrics
• Stakeholder Management
• Reporting Automation
• Cross‑Functional Coordination
• Operational Excellence

Why Join Us

• Work on high‑impact operational improvement projects across a large logistics network
• Build expertise in loss prevention, process optimization, and strategic reporting
• Gain direct exposure to senior leadership reviews and business decision‑making
• Lead measurable improvements in operational efficiency and cost control
• Join a global company known for scale, innovation, and strong career development

About the Company

Q‑Express Documents Transport supports major fulfillment, warehouse, and delivery operations across Dubai and the UAE. As part of Amazon's logistics network, the company drives operational excellence through strong process control, performance management, and customer‑focused delivery systems that support reliable and efficient business operations across the region.