Senior Operations Planning & Capacity Lead

capital; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

Capital.com is seeking a Senior Operations Manager: Planning to define how we forecast the people and skills our operations will need as we grow into new products and markets. You will own capacity planning across the organisation, turning projections into staffing needs for the week, month and six months.

You will use AI and automation to build the department's main planning model and advise leaders on hiring, redeployment, process improvements and automation, working closely with operations,

Responsibilities

• Own capacity planning across the organisation.
• Forecast demand and translate into staffing needs for the week, month and six months.
• Advise leaders on hiring, redeployment, process improvements and automation.
• Collaborate with Finance and lead Workforce Management specialists.

Skills

Capacity planning

Forecasting

AI automation

Stakeholder management

Job description

Capital.com is seeking a Senior Operations Manager: Planning to define how we forecast the people and skills our operations will need as we grow into new products and markets. You will own capacity planning across the organisation, turning projections into staffing needs for the week, month and six months.

You will use AI and automation to build the department's main planning model and advise leaders on hiring, redeployment, process improvements and automation, working closely with operations,