AI Automation Lead for Global Operations

capital; Dubai; Vor Ort; AED 350.000 - 650.000; Vollzeit

Zusammenfassung

Capital.com is seeking a Senior Operations Manager: AI Automation to lead how we apply AI and automation across Operations, including Customer Support and FinCrime. You will own the automation roadmap and decide what to automate, sizing and ranking opportunities, then building, testing and rolling out the automations with the teams who use them.

You will redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that

Qualifikationen

• Own the automation roadmap and decide what to automate across Operations.
• Bit

Aufgaben

• Lead AI automation across Operations, including Customer Support and FinCrime.
• Collaborate with Product and Engineering to implement scalable automations.
• Manage the lifecycle of automation initiatives from design to rollout.

Kenntnisse

AI & Automation

Operations management

Roadmap leadership

Stakeholder collaboration

Team leadership

Tools

Process automation software

Jobbeschreibung

Capital.com is seeking a Senior Operations Manager: AI Automation to lead how we apply AI and automation across Operations, including Customer Support and FinCrime. You will own the automation roadmap and decide what to automate, sizing and ranking opportunities, then building, testing and rolling out the automations with the teams who use them.

You will redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that