Senior Officer - Corporate Monitoring

Dubai Careers - A Smart Dubai Initiative; Dubai; On-site; AED 67,000 - 123,000; Full time

Job summary

Roads and Transport Authority in the UAE seeks an Administrative Officer to support departmental objectives through timely execution of reporting and administrative tasks. This role ensures alignment with RTA policies, quality standards, and information security requirements while monitoring KPIs for audit readiness.

Responsibilities include coordinating schedules, managing workflows across Tarasul, GRP, CRM, and Aconex, and maintaining filing systems.

Qualifications

• Diploma/ bachelor’s degree in business administration, Information Technology, Office Management, Public Relations.
• Experience with administrative workflows and record-keeping.
• Familiarity with information security and regulatory compliance.

Responsibilities

• Support departmental objectives by ensuring timely execution of administrative and reporting requirements.
• Ensure alignment of administrative practices with RTA policies, quality standards, and information security requirements.
• Contribute to organizational excellence by monitoring KPIs and ensuring administrative readiness for audits and compliance reviews.
• Coordinate departmental schedules, meetings, and appointments; prepare agendas, minutes, and follow-up reports.
• Supervise administrative workflows including correspondence and documentation through systems such as Tarasul, GRP, CRM, and Aconex.
• Monitor attendance, leave records, and permissions in the Time & Attendance/GRP system and prepare periodic reports.
• Maintain and update databases, archives, and filing systems for records, invoices, receipts, permits, and inspection results.
• Follow up on regulatory requirements, fines, renewals, and compliance activities as assigned.
• Support managers in HR-related tasks (new joiner logistics, training records, resignations, clearances, and certificates).
• Coordinate with multiple RTA agencies, sectors, and external entities on cross-functional projects and issues.
• Ensure secure handling of confidential documents and compliance with information security policies.
• Recommend and implement improvements to administrative processes, workflows, and reporting practices.
• Provide guidance and mentorship to Officers and administrative staff to enhance efficiency and accuracy.

Skills

General Administrative Practices

Systems & Application Management

Technical Reporting

Education

Diploma/ bachelor’s degree in business administration, Information Technology , Office Management, Public Relations

Job description

• Support departmental objectives by ensuring timely execution of administrative and reporting requirements.


• Ensure alignment of administrative practices with RTA policies, quality standards, and information security requirements.


• Contribute to organizational excellence by monitoring KPIs and ensuring administrative readiness for audits and compliance reviews.

Job Description

Roles and Responsibilities :

Strategy

• Support departmental objectives by ensuring timely execution of administrative and reporting requirements.


• Ensure alignment of administrative practices with RTA policies, quality standards, and information security requirements.


• Contribute to organizational excellence by monitoring KPIs and ensuring administrative readiness for audits and compliance reviews.

Operations

• Coordinate departmental schedules, meetings, and appointments; prepare agendas, minutes, and follow-up reports.


• Supervise administrative workflows including correspondence, circulars, and documentation through systems such as Tarasul, GRP, CRM, and Aconex.


• Monitor attendance, leave records, and permissions in the Time & Attendance/GRP system and prepare periodic reports.


• Maintain and update databases, archives, and filing systems for records, invoices, receipts,permits, and inspection results.


• Follow up on regulatory requirements, fines, renewals, and compliance activities as assigned.


• Support managers in HR-related tasks (new joiner logistics, training records, resignations,clearances, and certificates).


• Manage office supplies, petty cash (if applicable), and procurement requests for departmental needs.


• Prepare official letters, progress reports, and monthly/quarterly achievement summaries.


• Coordinate with multiple RTA agencies, sectors, and external entities on cross-functional projects and issues.


• Ensure secure handling of confidential documents and compliance with information security policies.

Product / Process Improvement

• Recommend and implement improvements to administrative processes, workflows, and reporting practices.


• Provide guidance and mentorship to Officers and administrative staff to enhance efficiency and accuracy.


• Promote the use of digital tools, automation systems, and knowledge management practices.


• Monitor compliance with internal SLAs, quality audits, and award/excellence submissions,ensuring corrective actions are taken where necessary.

Qualifications

Job Qualifications & Requirements

Education

• Diploma/ bachelor’s degree in business administration, Information Technology , Office Management, Public Relations.

Experience

• 0-2 Years in case of Bachelor’s degree (5+ Years in case of Diploma)

Qualifications

• Certified Administrative Professional (CAP), Office Management Certification

Behavioral and Leadership Competencies

• General Administrative Practices


• Systems & Application Management


• Technical Reporting

Job Category

Administration

Advertiser

Roads and Transport Authority

Department

Security & Monitoring

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule-Time

Full time

Job Posting

23/10/2026

Unposting Date

28/10/2026