Senior NOC Engineer: Network Monitoring & Incident Response

Happiest Minds Technologies; Dubai; On-site; AED 115,000 - 172,000; Full time

Job summary

Happiest Minds Technologies in Muscat, Oman, is seeking a skilled Network Operations Center (NOC) Engineer with 5-8 years of experience to join our team. You will monitor, diagnose and resolve network issues to maintain optimal performance and availability.

The role requires hands-on expertise with TCP/IP, routing and switching, plus experience using monitoring tools such as SolarWinds, Nagios or PRTG. Strong communication and ability to work under pressure are essential.

Qualifications

• 5-8 years of experience in a NOC or network support role.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong analytical and problem-solving skills.

Responsibilities

• Monitor network performance and availability using monitoring tools.
• Respond to network incidents and service requests promptly.
• Diagnose and resolve network issues, escalate when needed.
• Perform routine maintenance and upgrades on network equipment.
• Document configurations, changes, and incidents per policy.
• Collaborate with cross-functional teams to implement improvements.
• Participate in on-call rotation for 24/7 support.
• Assist in developing and implementing monitoring and reporting tools.

Skills

NOC processes

Network monitoring

TCP/IP

Troubleshooting

Communication

Education

Bachelor's degree in CS/IT

Tools

SolarWinds

Nagios

PRTG

Job description

Happiest Minds Technologies in Muscat, Oman, is seeking a skilled Network Operations Center (NOC) Engineer with 5-8 years of experience to join our team. You will monitor, diagnose and resolve network issues to maintain optimal performance and availability.

The role requires hands-on expertise with TCP/IP, routing and switching, plus experience using monitoring tools such as SolarWinds, Nagios or PRTG. Strong communication and ability to work under pressure are essential.