Senior Manager - Supply Chain Automation

Amazon UAE; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Amazon UAE is seeking a Senior Manager - Supply Chain Automation in Dubai to lead AI-driven automation across AMET operations, leveraging AWS technologies and deep program management experience. The role focuses on building scalable automation capabilities, guiding large-scale programs, delivering measurable cost savings and improved customer experience.

You will mentor leaders, establish governance, and report progress to senior leadership while coordinating with engineering, analytics, and

Qualifications

• Bachelor's degree and 7+ years in supply chain operations with automation exposure.
• Experience leading complex automation projects across software and operations.
• Strong knowledge of AWS cloud technologies and AI/ML capabilities.

Responsibilities

• Develop and execute a comprehensive supply chain automation and AI strategy for AMET operations.
• Build an annual roadmap for complex automation initiatives.
• Lead projects from ideation through development, deployment, and post-launch support.
• Produce monthly program updates for senior leadership.
• Coordinate release schedules across engineering and cross-functional teams.

Skills

Program Management

Supply Chain Automation

Artificial Intelligence

Machine Learning

AWS

Technical Leadership

Education

Bachelor's degree in Engineering, Supply Chain Management, or related discipline

Job description

Senior Manager - Supply Chain Automation Job Snapshot

Role: Senior Manager - Supply Chain Automation

Location: Dubai, United Arab Emirates

Industry: Logistics and Supply Chain

Function: Program Management

Experience: Minimum 7 years

Job Type: Full-time

Position Overview

Senior Manager - Supply Chain Automation in Dubai, United Arab Emirates is a Logistics and Supply Chain leadership opportunity focused on AI-driven automation, AWS technologies, technical program management, and large-scale supply chain optimization. Amazon is hiring an experienced leader to develop and execute an automation roadmap across AMET operations, build scalable AI and automation capabilities, lead complex technical programs, and deliver measurable improvements in cost, productivity, planning, fulfillment, and customer experience.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Logistics and Supply Chain

Function: Program Management

Salary: 40000-60000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Senior Manager will lead the development of automation and artificial intelligence capabilities across Amazon 's AMET supply chain organization. The position connects operational challenges with engineering, cloud technology, analytics, and technical program execution to create solutions that reduce manual effort, lower cost, and improve supply chain performance. A central responsibility will be building an annual roadmap for complex automation initiatives and moving ideas from concept through sprint-based development, implementation, measurement, and continuous improvement. The role will draw on Amazon Web Services, SCOT technologies, AFT knowledge, software engineering practices, and AI and machine learning services to solve high-value supply chain problems. Beyond individual projects, the Senior Manager will build broader organizational capability by mentoring supply chain leaders and specialists, establishing repeatable processes, maintaining program governance, and ensuring senior leadership has clear visibility into progress, risks, savings, and operational impact.

Key Responsibilities

• Develop and execute a comprehensive supply chain automation and AI strategy for AMET operations.
• Align automation priorities with broader supply chain objectives, customer requirements, and financial targets.
• Identify high-value opportunities across planning, warehousing, transportation, and fulfillment.
• Build an annual roadmap covering complex automation and artificial intelligence initiatives.
• Prioritize projects according to operational impact, cost savings, scalability, and implementation feasibility.
• Define measurable success criteria for each program, including savings in labor hours, cost, productivity, or service performance.
• Drive automation and AI ideas through structured sprint mechanisms.
• Lead projects from ideation and requirements gathering through development, deployment, and post-launch support.
• Manage technical program scope, schedules, budgets, resources, dependencies, and risks.
• Coordinate release schedules across engineering and cross-functional teams.
• Maintain strong governance for critical milestones and P0 priorities.
• Build and maintain program dashboards covering roadmap progress, delivery health, savings, risks, and key performance indicators.
• Produce monthly program updates for senior leadership.
• Work directly with software engineering teams to translate supply chain problems into scalable technical solutions.
• Develop functional requirements and support preparation of technical specifications.
• Oversee integration of automation solutions within the AWS ecosystem.
• Evaluate AWS technologies according to specific supply chain use cases.
• Assess Amazon EC2, Amazon S3, AWS Lambda, and related cloud services for automation requirements.
• Evaluate AI and machine learning capabilities including Amazon SageMaker, Amazon Comprehend, and Amazon Rekognition.
• Identify opportunities where artificial intelligence can reduce repetitive work or improve operational decision-making.
• Apply SCOT and AFT knowledge when developing solutions for Amazon supply chain processes.
• Collaborate with engineering, operations, analytics, product, and program stakeholders.
• Build sustainable mechanisms for managing technical programs across several functional teams.
• Define KPIs and SLAs used to evaluate performance and business impact.
• Monitor implemented solutions and identify additional opportunities for optimization.
• Use analytics to determine whether deployed automation delivers expected benefits.
• Establish continuous improvement mechanisms for mature automation solutions.
• Build automation capability among senior supply chain leaders and specialists.
• Mentor stakeholders on effective use of AWS, SCOT, AI and automation technologies.
• Promote scalable design principles rather than isolated manual fixes.
• Support lean and process improvement methodologies where appropriate.
• Manage relationships with external automation vendors and technology suppliers.
• Evaluate vendor capabilities against technical and operational requirements.
• Negotiate commercial terms where required and monitor supplier delivery.
• Ensure external technology and services meet quality and implementation expectations.
• Communicate complex technical programs clearly to operational and senior business audiences.
• Maintain alignment between technical development and measurable supply chain outcomes.

Ideal Profile

• Bachelor 's degree in Engineering, Supply Chain Management, or a related discipline.
• Minimum 7 years of experience in supply chain operations with substantial exposure to automation.
• At least 5 years of technical product or program management experience.
• At least 7 years of experience working directly with engineering teams.
• Minimum 3 years of software development experience.
• At least 5 years of technical program management experience working directly with software engineering teams.
• Proven experience leading complex automation projects from concept through implementation.
• Strong knowledge of supply chain planning, transportation, warehousing, and fulfillment.
• Practical experience with AWS cloud technologies.
• Strong understanding of Amazon EC2, Amazon S3, AWS Lambda, or comparable cloud services.
• Experience coordinating technical releases across multiple teams.
• Strong project management capability covering scope, schedules, resources, budgets, risk, and critical paths.
• Ability to develop scalable processes for cross-functional programs.
• Experience defining KPIs or SLAs used to manage large business operations.
• Strong communication and stakeholder management skills.
• Ability to communicate technical concepts effectively to senior operational and business leaders.
• Strong leadership capability with experience developing organizational expertise.
• Master 's degree in Engineering, Supply Chain Management, or a related field is preferred.
• Experience within a high-growth and fast-moving organization is advantageous.
• Deep understanding of Amazon supply chain operations is preferred.
• Familiarity with lean methodologies and continuous improvement principles is valuable.
• Experience with data analytics and visualization tools is preferred.
• Amazon QuickSight experience is advantageous.
• Experience with AWS AI and machine learning services is highly desirable.
• AWS technical certifications are beneficial.

Skills Set

• Program Management
• Supply chain automation
• Artificial intelligence
• Machine learning
• AWS
• Amazon Web Services
• Amazon SageMaker
• Amazon Comprehend
• Amazon Rekognition
• Amazon EC2
• Amazon S3
• AWS Lambda
• Amazon QuickSight
• SCOT
• AFT
• Technical program management
• Software engineering
• Supply chain planning
• Fulfillment operations
• Transportation
• Warehousing
• Automation strategy
• AI program management
• Technical roadmap development
• Sprint management
• Requirements gathering
• Solution design
• Systems integration
• Technical specifications
• Release management
• Program governance
• KPI development
• SLA management
• Program dashboards
• Cost optimization
• Labor hour savings
• Operational efficiency
• Data analytics
• Data visualization
• Continuous improvement
• Lean methodologies
• Risk management
• Budget management
• Critical path management
• Cross-functional leadership
• Engineering coordination
• Vendor management
• Contract negotiation
• Senior leadership reporting
• Capability development

Why Join Us

This position offers the opportunity to influence how automation and artificial intelligence are applied across a large and complex Logistics and Supply Chain organization. Rather than managing isolated technology projects, the Senior Manager will shape a regional roadmap connecting cloud services, engineering capabilities, and operational priorities to measurable business outcomes. The role provides substantial exposure to AWS, SCOT, AFT, artificial intelligence, machine learning, supply chain engineering, and senior-level technical program management. Successful initiatives can reduce operating cost, save significant labor hours, improve decision-making, and create scalable capabilities that support multiple areas of the supply chain. The combination of strategy ownership, engineering collaboration, organizational capability building, and senior leadership visibility also provides strong development potential for broader roles in automation, technical program leadership, supply chain technology, or regional operations strategy.

About the Company

Amazon is a global technology and commerce company operating across e-commerce, fulfillment, transportation, logistics, cloud computing, and digital services. Its supply chain organization combines advanced planning systems, automation, engineering, artificial intelligence, and Amazon Web Services technologies to improve the speed, efficiency, scalability, and reliability of operations serving customers across multiple markets.