Senior Manager - Logistics Product Operations

Talabat; Dubai; On-site; AED 420,000 - 600,000; Full time

Job summary

talabat is seeking a Senior Manager - Logistics Product Operations in Dubai to align logistics needs with product and tech teams, drive discovery and rollout, and ensure measurable operational impact across markets. You will lead a team of logistics product professionals, coordinate with talabat and Delivery Hero, and translate complex requirements into actionable product delivery.

The role emphasizes strategic roadmap ownership, rigorous testing, and post-launch optimization, with English

Qualifications

• Bachelor's degree in Business, Information Technology, or related discipline.
• 10+ years of experience in logistics, product management, or product operations.
• Experience in food delivery, e-commerce, or quick commerce environments is highly valuable.
• Strong written and spoken English.

Responsibilities

• Lead logistics product discovery and prioritization in line with regional OKRs and business priorities.
• Translate operational requirements into clear product needs for stakeholders.
• Build business cases to support feature prioritization and roadmap decisions.
• Advocate for logistics requirements across talabat and Delivery Hero teams.
• Maintain engagement with regional/local logistics teams to identify gaps and opportunities.
• Oversee testing activities for new logistics features before launch.
• Define and monitor feature success metrics and reporting infrastructure.
• Communicate new product developments to stakeholders before and after go-live.

Skills

Product operations

Logistics product management

Product strategy

Product roadmap

Product discovery

Feature prioritization

Business case development

Cross-functional collaboration

Team leadership

English communication

Education

Bachelor's degree in Business/IT or related

Tools

SQL

Tableau/Power BI

Job description

Job Snapshot

Role: Senior Manager - Logistics Product Operations

Location: Dubai, United Arab Emirates

Industry: Internet

Function: Product Management

Experience: Minimum 10 years

Job Type: Full-time

Senior Manager - Logistics Product Operations in Dubai, United Arab Emirates is an Internet opportunity focused on logistics product strategy, roadmap prioritization, feature rollout, product operations, data-driven experimentation, issue resolution, and cross-functional delivery. talabat is hiring an experienced product operations leader to align logistics requirements with regional and local business priorities, influence product roadmaps across talabat and Delivery Hero, and ensure new logistics capabilities deliver measurable operational impact.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Internet

Function: Product Management

Salary: 35000-50000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Senior Manager - Logistics Product Operations will act as the bridge between logistics business needs and the product and technology teams responsible for delivering scalable tools and features. Reporting to the Vice President, Regional Logistics, the role will lead product discovery, prioritization, rollout governance, documentation, issue escalation, and post-launch optimization across multiple markets. The position carries both strategic and operational responsibility. It requires turning logistics pain points into clear product requirements, building strong business cases for prioritization, coordinating testing and launch readiness, and ensuring new capabilities are successfully transitioned to specialized logistics owners after go-live.

Key Responsibilities

• Lead logistics product discovery and prioritization in line with regional OKRs and business priorities.
• Translate operational requirements into clear product needs for talabat and Delivery Hero stakeholders.
• Build compelling business cases to support feature prioritization and roadmap decisions.
• Advocate for logistics requirements across talabat Product and Technology and Delivery Hero product teams.
• Maintain regular engagement with regional and local logistics teams to identify product gaps, pain points, and improvement opportunities.
• Ensure product feedback is captured, structured, communicated, and followed through to action.
• Apply product thinking and logistics subject matter expertise to solve operational challenges.
• Raise feature requests with clear context, expected impact, and prioritization rationale.
• Oversee testing activities for new logistics features before launch.
• Confirm all pre-launch actions, dependencies, permissions, and readiness requirements are completed.
• Collaborate with functional teams to design targeted experiments around new product capabilities.
• Define and monitor feature success metrics and ensure reporting infrastructure is in place.
• Assess rollout performance and recommend next steps based on adoption, operational impact, and measured outcomes.
• Communicate new product developments to key stakeholders before and after go-live.
• Transition mature features to specialized logistics owners for continued optimization and business impact.
• Maintain clear documentation covering logistics tools, user access, required permissions, functionality, and market availability.
• Keep stakeholders informed about product pipelines, feature status, and indicative delivery timelines.
• Support countries facing product or technology issues and assess the operational impact of incidents.
• Act as the primary escalation point during critical logistics product emergencies.
• Prioritize severe bugs and coordinate escalation to relevant product support or engineering teams.
• Cascade issue resolution and recovery information to affected stakeholders.
• Lead two Logistics Product Managers and support the planned Logistics Product Specialist role.
• Set priorities, provide direction, and ensure high-quality product operations execution across the team.
• Build strong working relationships with Regional Logistics, Local Logistics, Delivery Hero Product Operations, talabat Product, and Quick Commerce teams.
• Manage multiple initiatives simultaneously with limited supervision while maintaining delivery discipline.

Ideal Profile

Candidates should hold a bachelor 's degree, preferably in Business, Information Technology, or a related discipline. Advanced qualifications or certifications in product management, analytics, or a relevant field will be considered an advantage. The role requires at least 10 years of experience across logistics, product management, product operations, or comparable functions. Background in food delivery, e-commerce, or quick commerce environments is highly valuable because of the speed, scale, and operational complexity involved. Strong analytical capability is essential. Candidates should be confident working with complex datasets, interpreting experiments, identifying product performance patterns, and converting findings into clear recommendations and actions. The successful candidate should also demonstrate strong leadership, cross-functional influence, and stakeholder management. Experience guiding teams without relying solely on direct authority is particularly important given the number of regional and global product stakeholders involved. Excellent written and spoken English is required, together with the ability to communicate complex product and operational topics clearly across different audiences and markets.

Skills Set

• Product operations
• Logistics product management
• Product strategy
• Product roadmap
• Product discovery
• Feature prioritization
• Product requirements
• Business case development
• Logistics technology
• Food delivery platforms
• E-commerce
• Quick commerce
• Cross-functional product delivery
• Feature rollout management
• User acceptance testing
• Experiment design
• Success metrics
• Product analytics
• Reporting infrastructure
• Data interpretation
• Complex data analysis
• Product issue management
• Bug prioritization
• Incident escalation
• Product documentation
• Access and permissions management
• Market rollout coordination
• Stakeholder communication
• Delivery Hero product collaboration
• talabat product collaboration
• Logistics operations
• Product optimization
• Team leadership
• Product manager coaching
• Senior stakeholder management
• Influence without authority
• Multi-market operations
• English communication

Why Join Us

This role offers direct influence over the product capabilities that support logistics execution across multiple markets, making it highly relevant for leaders who want to operate at the intersection of product, technology, and large-scale delivery operations. The position provides visibility into both local operational requirements and global product decision-making through close collaboration with talabat and Delivery Hero teams. The scope also combines strategic roadmap ownership with practical rollout and issue management, creating a broad leadership platform. Managing a dedicated logistics product team while shaping high-impact features offers a strong path toward larger regional product, operations, or digital transformation leadership roles.

About the Company

talabat is a leading online food and grocery delivery platform in the Middle East and part of the Delivery Hero Group. The company operates within a global delivery network spanning dozens of countries, combining regional logistics expertise with large-scale product and technology capabilities.