Senior Last-Mile Logistics Leader: Drive Excellence

PROVEN; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

PROVEN in Dubai is seeking a Senior Logistics Operations Manager to lead last-mile delivery operations, manage large rider workforces, and ensure client service levels. You will drive productivity, control operating costs, and implement dashboards for data-driven decisions.

The role requires hands-on leadership with strong analytical and commercial capabilities, spanning multiple client locations and fast-paced delivery environments such as e‑commerce or food delivery.

Qualifications

• Bachelor's degree in logistics or related field.
• Postgraduate qualifications in operations or management are advantageous.

Responsibilities

• Oversee daily last-mile delivery operations across multiple client locations and ensure SLA compliance.
• Lead delivery associates, supervisors, and coordinators with workforce planning and deployment.
• Monitor KPIs such as rider productivity and on-time delivery, and drive corrective actions.
• Coordinate onboarding, mobilization, and manpower requirements with HR and recruitment.
• Develop dashboards and reports to support data‑driven decisions.

Skills

Leadership

Workforce planning

Data analysis

Excel/Sheets

Communication

Education

Bachelor's in Logistics / SCM

Postgraduate qualifications in Operations / Management

Tools

Power BI

Looker Studio

Delivery management systems

Job description

PROVEN in Dubai is seeking a Senior Logistics Operations Manager to lead last-mile delivery operations, manage large rider workforces, and ensure client service levels. You will drive productivity, control operating costs, and implement dashboards for data-driven decisions.

The role requires hands-on leadership with strong analytical and commercial capabilities, spanning multiple client locations and fast-paced delivery environments such as e‑commerce or food delivery.