Senior IT Support — Park & Entertainment Operations

DUBAI HOLDING; United Arab Emirates; On-site; AED 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Collaborative work environment

Job summary

A leading entertainment company in the UAE is seeking a Senior Officer - IT Park Support to deliver IT services and troubleshoot issues for various operations. Candidates should have 2-3 years of experience in IT support within hospitality, along with relevant certifications. You’ll work in a dynamic environment focused on shaping unforgettable experiences and enjoy a benefits package that emphasizes career development and a collaborative atmosphere.

Qualifications

• 2-3 years of IT support experience in hospitality industries.
• Experience with POS and retail systems.
• Ability to communicate with all levels of business users.

Responsibilities

• Deliver IT support services to various business operations.
• Troubleshoot systems and network problems.
• Record incidents and requests in Service Desk.
• Manage daily support issues on site.

Skills

IT support experience

Troubleshooting systems

Communication skills

POS systems knowledge

Education

Diploma in Information Technology / Computer Science

Microsoft Certified Professional (MCP)

CompTIA A+ certification

Job description

A leading entertainment company in the UAE is seeking a Senior Officer - IT Park Support to deliver IT services and troubleshoot issues for various operations. Candidates should have 2-3 years of experience in IT support within hospitality, along with relevant certifications. You’ll work in a dynamic environment focused on shaping unforgettable experiences and enjoy a benefits package that emphasizes career development and a collaborative atmosphere.