Senior IT Support Engineer: Education Tech & Security

Fortes Investment; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Fortes Education is seeking an experienced Senior IT Support Engineer to deliver advanced technical support across our corporate offices and schools, ensuring a secure, reliable, and high-performing IT environment for staff, students, and teaching technologies.

The ideal candidate will manage Google Workspace for Education and Microsoft 365, administer IAM and Active Directory, oversee infrastructure, networking, device management, and school MIS platforms, and contribute to IT projects and

Qualifications

• Bachelor's degree required in CS/IT.
• Minimum 5 years in a senior IT support or infrastructure role.
• Experience in educational environments is highly desirable.

Responsibilities

• Provide advanced IT support across corporate offices and schools.
• Administer and support Google Workspace for Education and Microsoft 365.
• Manage Windows Server environments, networks, and devices.
• Support school MIS platforms (iSAMS, SIMS, Bromcom, or equivalent).
• Contribute to IT projects, upgrades, and security initiatives.

Skills

Google Workspace

Microsoft 365

IAM

Networking

Endpoint management

Cybersecurity

School MIS

Education

Bachelor's Degree in Computer Science or IT

Tools

Intune

SCCM

Autopilot

Azure AD

Entra ID

Active Directory

Job description

Fortes Education is seeking an experienced Senior IT Support Engineer to deliver advanced technical support across our corporate offices and schools, ensuring a secure, reliable, and high-performing IT environment for staff, students, and teaching technologies.

The ideal candidate will manage Google Workspace for Education and Microsoft 365, administer IAM and Active Directory, oversee infrastructure, networking, device management, and school MIS platforms, and contribute to IT projects and