Senior IT Support Engineer

MultiBank Group; Dubai; On-site; AED 120,000 - 160,000; Full time

Benefits offered by this job

Opportunities for professional development

Competitive salary and benefits package

Exposure to cutting-edge financial technologies

Job summary

MultiBank Group is looking for a Senior IT Support Engineer to ensure the smooth operation of IT systems in Dubai, United Arab Emirates. The role involves troubleshooting, supporting infrastructure, and collaborating with the IT team.

Preferred candidates will have experience in IT support, excellent communication skills, and relevant certifications. This position offers opportunities for professional growth and a competitive salary in a leading financial institution.

Qualifications

• Proven experience in IT support roles.
• Strong knowledge of IT systems and infrastructure.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• Experience in the financial services sector is preferred.

Responsibilities

• Provide technical support for IT systems and infrastructure.
• Troubleshoot and resolve hardware and software issues.
• Maintain and update IT documentation.
• Assist in the implementation of new IT projects.
• Ensure the security and integrity of IT systems.
• Collaborate with IT team members to improve IT services.

Skills

IT support experience

Problem-solving skills

Communication skills

Knowledge of IT systems

Job description

Job Overview

MultiBank Group is seeking a Senior IT Support Engineer to join their team in Dubai, United Arab Emirates. The role involves providing technical support and ensuring the smooth operation of IT systems.

Company Overview

MultiBank Group, founded in 2005 and headquartered in Dubai, is a leading financial derivatives institution with over USD 322 million in paid‑up capital. Serving over 2 million clients globally, the group operates in 26 countries and holds licenses from over 18 financial authorities.

Quick Details

Salary Range: Market Competitive

Job Type: Full‑time

Key Responsibilities

• Provide technical support for IT systems and infrastructure.
• Troubleshoot and resolve hardware and software issues.
• Maintain and update IT documentation.
• Assist in the implementation of new IT projects.
• Ensure the security and integrity of IT systems.
• Collaborate with IT team members to improve IT services.

Requirements

• Proven experience in IT support roles.
• Strong knowledge of IT systems and infrastructure.
• Excellent problem‑solving and communication skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• Experience in the financial services sector is preferred.

Benefits

• Opportunities for professional development and career growth.
• Work in a global and dynamic environment.
• Competitive salary and benefits package.
• Exposure to cutting‑edge financial technologies.
• Be part of a leading financial institution.
• Opportunity to contribute to a growing team.