Senior HR Officer

Fortes Investment; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Fortes Investment in Dubai seeks a Senior HR Officer to support the HR Head in delivering key HR functions and initiatives aligned with the HR and Development Strategy.

The role emphasizes end-to-end recruitment, onboarding, training, HR operations, and performance management to attract and retain talent while improving HR processes and reporting across the organisation.

Qualifications

• Requires a diploma or degree in Human Resource Management or related field.
• 9–10 years of relevant HR experience is essential.
• Experience in the education sector is advantageous.
• Strong end-to-end recruitment experience with exposure to performance management and employee development.
• Ability to build credibility quickly and work with stakeholders at all levels.
• Proven ability to manage expectations of multiple senior leaders and stakeholders.
• Comfortable working with people from diverse cultural backgrounds.
• Collaborative approach in a dispersed team with accountability for responsibilities.
• Excellent organizational, multitasking, and attention to detail skills.
• Proactive, with sound judgement and strong communication abilities.

Responsibilities

• Lead end-to-end recruitment and selection, including sourcing, screening, interviewing, offers, and onboarding.
• Oversee HR administration, leave management, and data accuracy.
• Coordinate training and development initiatives across the organisation.
• Ensure adherence to HR policies, processes, and HR systems.
• Handle daily HR transactions, reporting, contracts, and documentation.
• Support implementation and continuous improvement of HR systems and processes.
• Analyze HR data and prepare reports on turnover and workforce trends.
• Identify improvement opportunities and recommend policy/process enhancements.
• Build strong relationships with employees, line managers, senior leaders, and other departments.

Skills

End-to-end recruitment

Training & development

HR operations

Performance management

HR analytics

MS Excel

Communication

Stakeholder management

Multicultural collaboration

Education

Diploma/degree in Human Resources

Tools

Microsoft Excel

Microsoft Office

Job description

The Senior HR Officer will support the HR Head in the effective delivery of key HR functions and initiatives, ensuring alignment with the organisation’s wider HR and Development Strategy. The role will have a strong focus on end-to-end recruitment and selection, ensuring the organisation attracts and retains talent with the right skills, experience, and capabilities. The role will also support training and development initiatives, HR operations, performance management, and continuous improvement of HR processes to enhance employee performance and contribute to the achievement of organisational objectives.

Main Accountabilities

• Manage the end-to-end recruitment and selection process, including candidate sourcing, screening, interviewing, offer management, and onboarding.
• Manage HR administration and leave management processes, ensuring accuracy, consistency, and compliance with established procedures.
• Coordinate training and development initiatives across the organisation to support employee growth and performance improvement.
• Ensure the effective implementation of and adherence to HR policies, processes, procedures, and systems across the organisation.
• Manage day-to-day HR transactions, including HR reporting, employee data maintenance, preparation of employment contracts, and related documentation.
• Support the implementation, maintenance, and continuous improvement of HR systems and processes.
• Analyse HR data and prepare reports on key metrics, including staff turnover, attendance, and other workforce trends, to support effective decision-making.
• Identify opportunities for improvement and recommend enhancements to existing HR policies, procedures, systems, and practices.
• Build and maintain effective working relationships with employees, line managers, senior leaders, and other departments to ensure responsive and efficient HR service delivery.

Job Specification

• Diploma or degree in Human Resource Management or a related discipline.
• Minimum of 9–10 years of relevant HR experience.
• Experience in the education sector would be an advantage.
• Strong experience in end-to-end recruitment, with exposure to performance management and employee development.
• Ability to establish credibility quickly and build effective working relationships with colleagues and stakeholders at all levels of the organisation.
• Demonstrated ability to manage the expectations and requirements of multiple senior leaders and stakeholders.
• Ability to work effectively with people from diverse cultural backgrounds.
• Ability to work collaboratively within a dispersed team while taking ownership and accountability for assigned responsibilities.
• Strong organisational and multitasking skills, with the ability to prioritise competing demands effectively.
• High level of accuracy, attention to detail, and commitment to delivering quality work.
• Proactive approach, with the confidence to take initiative, exercise sound judgement, and act as a key point of contact for multiple stakeholders.
• Ability to remain calm under pressure, manage challenging situations professionally, and meet tight deadlines.
• Excellent interpersonal, written, and verbal communication skills.
• Good reporting and Microsoft Excel skills, with the ability to analyse and present HR data effectively.
• Proficiency in Microsoft Office and other relevant computer applications.