HR Officer

DYNAMIC EMPLOYMENT SERVICES L.L.C; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Dynamic Employment Services L.L.C in Dubai seeks an experienced HR Generalist to manage employee relations, recruitment, onboarding, performance management and HR reporting. You will ensure policy compliance and maintain audit-ready records while supporting learning and development initiatives.

The role covers HR administration, payroll liaison, and cross-functional collaboration across multi-site operations, with UAE labour law awareness and proficiency in HRIS and Excel.

Qualifications

• Minimum 4–7 years of HR generalist experience in a corporate/multi-site environment.
• Exposure to UAE labour law and HR compliance preferred.
• Experience in employee relations, HR operations, recruitment, onboarding, and reporting.
• Proficiency with HRIS platforms and Microsoft Excel.

Responsibilities

• Act as the first point of contact for employee HR queries and resolve promptly.
• Handle employee relations matters including grievances, investigations, and documentation.
• Manage complete employee lifecycle: onboarding, probation, transfers, exits, and records.
• Ensure HR files, contracts and documentation are accurate, confidential and audit-ready.
• Support manpower planning, recruitment coordination, onboarding and joining formalities.
• Coordinate performance appraisal processes and maintain records and dashboards.
• Support HR policy development, implementation and organisational development initiatives.
• Coordinate internship programmes and ensure timely documentation.

Skills

Employee relations

HR operations

Recruitment

Onboarding

HR reporting

HRIS

Excel

Policy compliance

Documentation

Education

Bachelor’s degree in HR

HR certification (advantage)

Tools

HRIS systems

Microsoft Excel

Job description

Employee Relations and HR Operations

• Act as the first point of contact for employee HR-related queries and ensure timely professional resolution
• Handle employee relations matters including grievances disciplinary actions investigations warnings and documentation in accordance with company policies and applicable labour laws
• Manage the complete employee lifecycle including onboarding HR induction probation confirmation contract management transfers exits and maintenance of employee records
• Ensure employee files contracts and HR documentation are accurate complete confidential and audit-ready

Talent Acquisition and Workforce Planning

• Support manpower planning and coordinate recruitment activities to meet staffing requirements within agreed timelines
• Manage recruitment coordination from sourcing and screening through interview scheduling offer processing onboarding and joining formalities
• Build and maintain an active CV database and structured talent pipeline for current and future hiring requirements
• Coordinate with recruitment agencies universities job portals and other sourcing partners to strengthen candidate pipelines
• Support hiring managers with candidate coordination interview feedback follow-up and recruitment status reporting

Performance Management

• Coordinate the annual and periodic performance appraisal process in line with organisational timelines
• Follow up with managers and employees to ensure completion of goal setting reviews feedback and appraisal documentation
• Maintain accurate performance-management records trackers reports and dashboards
• Support performance-related discussions and documentation where required

Learning and Development

• Coordinate training and development programmes including training nominations approvals attendance records vendor coordination feedback collection and documentation
• Support the identification of learning needs in coordination with department heads and managers
• Maintain training records and reports to monitor employee development activities and compliance requirements

HR Policies and Organisational Development

• Support the development review implementation and communication of HR policies procedures SOPs job descriptions and organisational structures
• Ensure HR policies and processes are consistently applied across the organisation
• Assist with organisational-development initiatives employee engagement activities and process-improvement projects
• Promote a positive compliant and employee-focused work environment

HR Administration and Reporting

• Prepare and maintain HR reports dashboards manpower reports recruitment trackers turnover data employee databases and other HR analytics
• Maintain digital and physical filing systems in line with document-control confidentiality and audit requirements
• Coordinate employee medical insurance processes including enrolment additions deletions claims support employee queries renewals budgeting and cost tracking
• Issue employment-related documents including salary certificates experience letters employment certificates and other HR correspondence

Internship and Documentation Management

• Coordinate internship programmes including intern onboarding documentation attendance monitoring evaluation completion formalities and certificates
• Ensure all employee-related documentation is issued accurately professionally and within required timelines

Process Improvement and HR Initiatives

• Identify opportunities to improve HR workflows documentation reporting accuracy employee experience and operational efficiency
• Support HR digitalisation initiatives including HRIS utilisation automated trackers dashboards and paperless documentation
• Undertake additional HR and administrative responsibilities as assigned by management

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline.
• Professional HR certification such as CIPD, SHRM, or equivalent will be an advantage.
• Minimum 4–7 years of HR generalist experience, preferably within a structured corporate, industrial, retail, hospitality, services, or multi-site environment.
• Experience across employee relations, HR operations, recruitment, onboarding, performance management, employee documentation, and HR reporting.
• Exposure to UAE labour law and HR compliance requirements will be preferred.
• Experience using HRIS platforms, Microsoft Excel, and HR reporting tools is required.