Senior Heavy-Duty Truck Workshop Lead

Al-Futtaim; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Al-Futtaim is seeking an experienced Workshop Supervisor to lead the Service team in Abu Dhabi, overseeing maintenance, servicing and repair of heavy‑duty trucks to high quality standards. You will supervise technicians and service advisors, allocate work based on priorities, monitor progress and ensure safety in a fast‑paced environment.

You will drive revenue, gross margin, productivity and customer satisfaction, partnering with the Service Manager to meet targets while upholding safety

Qualifications

• Degree or diploma in Mechanical Engineering or a related technical discipline.
• Minimum 7 years of relevant experience in workshop operations, truck maintenance, servicing, or repair.
• Previous experience supervising technicians, mechanics, service advisors, or apprentices in a busy workshop environment.
• Strong understanding of preventative maintenance, quality checks, repair processes, and workshop safety standards.

Responsibilities

• Oversee daily workshop operations for heavy-duty truck maintenance, servicing, and repair activities.
• Allocate jobs to technicians based on workload, priority, and technical expertise.
• Monitor job progress, identify delays, and take corrective action to ensure timely completion.
• Support the achievement of workshop labour and parts sales targets, including revenue and gross margin objectives.
• Review and approve repair and service reports to ensure accuracy, completeness, and quality.
• Conduct quality checks on completed jobs and ensure repairs meet required standards.
• Guide technicians on complex diagnostics, repairs, and preventative maintenance requirements.
• Supervise, train, and support workshop staff, including mechanics, technicians, service advisors, and apprentices.
• Conduct regular toolbox talks, safety briefings, and ensure compliance with health and safety regulations.
• Prepare daily and weekly reports on job completion, downtime, resource utilization, and operational performance.
• Communicate job status, delays, and workshop challenges to the Service Manager and relevant stakeholders.

Skills

Leadership

Team supervision

Quality control

Safety compliance

Education

Bachelor's in Mechanical Engineering

Job description

Al-Futtaim is seeking an experienced Workshop Supervisor to lead the Service team in Abu Dhabi, overseeing maintenance, servicing and repair of heavy‑duty trucks to high quality standards. You will supervise technicians and service advisors, allocate work based on priorities, monitor progress and ensure safety in a fast‑paced environment.

You will drive revenue, gross margin, productivity and customer satisfaction, partnering with the Service Manager to meet targets while upholding safety