Guest Arrival Expert - Luxury Hotel Experience

The Luxury Collection; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

The Luxury Collection Hotels & Resorts in Dubai seeks a Guest Arrival Expert to warmly welcome guests and guide them through arrival and departure experiences.

You will be on your feet, handle guest requests, complete reports, and uphold professional standards to ensure a memorable stay in a luxury setting.

As part of our Rooms & Guest Services team, you will contribute to a safe, confidential, and impeccable guest journey in a globally recognized luxury hotel.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• First impressions are critical; welcome guests and guide them through arrival and departure experiences.
• Attend to guest requests, complete reports and maintain confidentiality and professionalism.
• Uphold quality standards, ensure safe workplace and accurate communications on site.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection Hotels & Resorts in Dubai seeks a Guest Arrival Expert to warmly welcome guests and guide them through arrival and departure experiences.

You will be on your feet, handle guest requests, complete reports, and uphold professional standards to ensure a memorable stay in a luxury setting.

As part of our Rooms & Guest Services team, you will contribute to a safe, confidential, and impeccable guest journey in a globally recognized luxury hotel.