Senior GRMS & AV Technician for Luxury Resort

Wynn Al Marjan Island; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Senior Technician to join the resort’s GRMS/AV and Entertainment Technical Services team on-site in the United Arab Emirates.

The role focuses on installation, configuration and maintenance of GRMS components, integration with lighting, audio and environmental controls, and ensuring safety and compliance for guest-facing systems. You will collaborate with IT, Facilities, and events teams to support VIP arrivals and seasonal programming.

Qualifications

• Diploma or certification in Electrical Engineering, AV Technology, or related field.
• 2–4 years of experience in GRMS or AV systems within hospitality or entertainment environments.
• Experience with Crestron, QLab, Navigator CSC, or similar control systems is preferred.
• Familiarity with DMX, DALI, Art-Net/sACN protocols.
• Proficient in troubleshooting control systems and networked devices.
• Fluent in English; strong communication and coordination skills.

Responsibilities

• Install, configure, and maintain GRMS components including control panels, sensors, switches, and networked devices.
• Monitor GRMS performance and respond to system alerts or guest-reported issues.
• Support integration of GRMS with AV systems, including lighting, audio, video, and environmental controls.
• Assist in the programming and customization of GRMS interfaces to align with brand standards and guest preferences.
• Maintenance & Troubleshooting
• Conduct routine inspections and preventive maintenance of GRMS and AV systems.
• Diagnose and resolve hardware/software faults in GRMS networks and control systems.
• Coordinate with IT and Facilities teams for network and power-related dependencies.
• Work closely with AV, engineering, and housekeeping teams to ensure GRMS readiness for VIP arrivals and special events.

Skills

GRMS/AV systems

Troubleshooting

English communication

Education

Electrical/AV diploma or certification

Tools

Crestron

QLab

Navigator CSC

DMX

DALI

Art-Net/sACN

Job description

Wynn Al Marjan Island is seeking a Senior Technician to join the resort’s GRMS/AV and Entertainment Technical Services team on-site in the United Arab Emirates.

The role focuses on installation, configuration and maintenance of GRMS components, integration with lighting, audio and environmental controls, and ensuring safety and compliance for guest-facing systems. You will collaborate with IT, Facilities, and events teams to support VIP arrivals and seasonal programming.