Senior Floor Operations Lead – Seasonal Luxury Beach Club

Bâoli Dubai; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Bâoli Dubai is seeking an experienced Assistant Manager - Floor to oversee daily floor operations during our peak season. You will coordinate service flow, manage shifts, and support the Floor/Restaurant Manager to ensure flawless guest experiences in a luxury environment.

The role requires 3–4 years of floor/service experience, including 1–2 years in supervision, plus strong leadership. Fluency in English is essential; additional French/Arabic/Russian is a plus.

Qualifications

• 3–4 years floor/service experience, including 1–2 years in a supervisory or assistant management capacity.
• Experience within luxury hotels, fine dining, or high-end beach club/restaurant venues.
• Strong leadership skills with the ability to manage a floor team under high-volume, fast-paced conditions.
• Willing to work a fixed-term seasonal contract.
• Good English communication skills; French, Arabic, or Russian an advantage.

Responsibilities

• Support the Floor/Restaurant Manager in overseeing daily floor operations across shifts.
• Manage shift-level staffing, floor allocation, and service flow across sections during peak season.
• Oversee the Head Waiter and waitstaff team, ensuring service standards and pace are maintained.
• Handle escalated guest issues and service recovery on the floor.
• Coordinate closely with kitchen, bar, and Guest Relations to align floor operations with guest flow.
• Support pre-service briefings and floor readiness ahead of peak periods and events.
• Monitor floor presentation, cleanliness, and setup standards throughout service.
• Support end-of-shift reporting and handover to management.
• Ensure full compliance with hygiene, safety, and service standards.

Skills

Floor management

Team leadership

Customer service excellence

Shift coordination

English fluency

Job description

Bâoli Dubai is seeking an experienced Assistant Manager - Floor to oversee daily floor operations during our peak season. You will coordinate service flow, manage shifts, and support the Floor/Restaurant Manager to ensure flawless guest experiences in a luxury environment.

The role requires 3–4 years of floor/service experience, including 1–2 years in supervision, plus strong leadership. Fluency in English is essential; additional French/Arabic/Russian is a plus.