Senior Firco Integration & Incident Response Expert

D4 Insight; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

D4 Insight in Abu Dhabi invites an experienced Senior Firco Support Specialist to lead production support for Firco Continuity, Firco Trust, and FSK in a high-volume sanctions screening environment.

The role emphasizes real-time monitoring, incident management, and API integrations, including REST/SOAP mappings and data validation. You will mentor teams, drive incident RCAs, and help improve system stability in collaboration with AI adjudication tools.

Qualifications

• 10+ years of hands-on experience in Firco products and API integrations.
• Strong incident management, RCA, and mentoring capabilities.
• Experience with real-time and batch screening, and data validation.

Responsibilities

• Production Support for Firco Continuity, Firco Trust, and FSK.
• Integration & Testing of REST/SOAP APIs and CM/PI workloads.
• Troubleshoot integration issues, monitor queues, and ensure SLA compliance.

Skills

Firco Continuity

Firco Trust

FSK

Firco Prediction Integrator

Firco Case Manager

SWIFT

REST/SOAP APIs

JSON/XML Transformation

Shell scripting

Azure/AWS

Tools

Postman

SoapUI

Oracle

SQL Server

Fortra Automate

Job description

D4 Insight in Abu Dhabi invites an experienced Senior Firco Support Specialist to lead production support for Firco Continuity, Firco Trust, and FSK in a high-volume sanctions screening environment.

The role emphasizes real-time monitoring, incident management, and API integrations, including REST/SOAP mappings and data validation. You will mentor teams, drive incident RCAs, and help improve system stability in collaboration with AI adjudication tools.