Senior Field Boiler Service Engineer

Viessmann Climate Solutions; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Viessmann Middle East is seeking an experienced Technical Service Engineer – Boilers to join our Field Service team in the UAE. You will provide technical support to customers, contractors, installers, and partners, performing troubleshooting, commissioning, maintenance, repairs, warranty support and related training.

You will work in a customer-facing role, traveling across the UAE, diagnosing issues, starting up systems, and ensuring safe, high-quality service in line with Viessmann standards.

Qualifications

• Technical vocational qualification or equivalent.
• Minimum 5 years of field service, commissioning, maintenance or technical support experience.
• Experience with boilers and hot water systems; steam boilers and heat pumps preferred.
• Valid UAE driving license.
• Ability to read and interpret technical drawings and schematics.

Responsibilities

• Provide technical support remotely and on-site to customers, contractors, installers and partners.
• Diagnose issues and perform troubleshooting to ensure timely resolution.
• Carry out start-up, commissioning, testing and handover of installed systems.
• Perform service, repair, preventive maintenance and inspections with quality standards.
• Manage warranty cases and related service activities.
• Prepare accurate service documentation and reports.
• Develop and deliver technical training for contractors and customers.
• Participate in standby and emergency-service duties when required.

Skills

Customer service

Problem solving

Independent work

Documentation

Communication

Organizational skills

Education

Technical vocational qualification or equivalent

Job description

Viessmann Middle East is seeking an experienced Technical Service Engineer – Boilers to join our Field Service team in the UAE. You will provide technical support to customers, contractors, installers, and partners, performing troubleshooting, commissioning, maintenance, repairs, warranty support and related training.

You will work in a customer-facing role, traveling across the UAE, diagnosing issues, starting up systems, and ensuring safe, high-quality service in line with Viessmann standards.