Senior Director, Priority Direct Banking - Dubai

ADIB Group; Dubai; On-site; AED 279,000 - 446,400; Full time

Job summary

A prominent banking institution in Dubai is seeking a Head of Priority Direct to lead operations, drive customer acquisition, and ensure high-quality service. The ideal candidate will have at least fifteen years of banking experience in the UAE and demonstrate strong leadership, strategic thinking, and a customer-focused mindset. This role involves oversight of team performance, compliance, and operational excellence in alignment with strategic priorities.

Qualifications

• Minimum fifteen (15) years of Banking experience in U.A.E.
• Director level experience required.

Responsibilities

• Oversee Priority Direct operations across multiple teams.
• Drive the acquisition of Priority Banking customers.
• Ensure high-quality service delivery and customer satisfaction.
• Monitor operational compliance with ADIB policies.

Skills

Leadership & People Development

Strategic Thinking

Business Acumen

Customer Focus

Problem Solving & Judgment

Job description

A prominent banking institution in Dubai is seeking a Head of Priority Direct to lead operations, drive customer acquisition, and ensure high-quality service. The ideal candidate will have at least fifteen years of banking experience in the UAE and demonstrate strong leadership, strategic thinking, and a customer-focused mindset. This role involves oversight of team performance, compliance, and operational excellence in alignment with strategic priorities.