Senior Digital Merchandiser

noon; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

noon is recruiting a Senior Digital Merchandiser to own the digital visual identity and storefront experience for Dubai Mall Online. You will shape luxury storefronts, curate cross-brand collections, and partner with Commercial, Marketing, Product, and external partners to deliver seamless customer journeys across the app.

Fluency in English is essential; Arabic RTL navigation expertise is a strong plus. Join a fast-moving, high-velocity environment and help elevate the GCC's premium e-commerce

Qualifications

• 5+ years of digital visual merchandising experience within premium e-commerce platforms or multi-brand retail apps in the GCC.
• Deep understanding of luxury retail visual standards and storefront architecture.
• Hands-on expertise with enterprise CMS platforms and visual asset workflows.
• Ability to collaborate across Tech, Commercial, Marketing and external partners.
• Exceptional attention to detail with a focus on customer-facing visual quality.

Responsibilities

• Own storefront visual strategy across the app homepage, categories, promotions and brand pages.
• Elevate Dubai Mall Online's luxury digital experience.
• Plan and execute visual updates around key shopping events, seasons and launches.
• Curate cross-brand collections and thematic product edits.
• Collaborate with Tech and Product to launch and optimize new storefront features.
• Track CTR, conversions and visual performance to optimize layouts.

Skills

Digital visual merchandising

Cross-functional collaboration

Arabic RTL UX

Luxury storefront standards

Tools

Enterprise CMS

Storefront managers

Job description

We're building an ecosystem of digital products and services that power everyday life across the Middle East-fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a Senior Digital Merchandiser who can help us move even faster.

noon's mission: Every door, every day.

About Dubai Mall

The Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall's iconic retail brands into a single online shopping destination. Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.

Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.

What You'll Do

As a Digital Merchandiser, you will take full ownership of the digital visual identity, storefront navigation, and visual customer journeys for Dubai Mall Online. This role bridges luxury retail visual aesthetics with high-converting e-commerce UX. You will work closely with Commercial, Marketing, Product, and external partners to curate category storefronts, operationalize new app features, and ensure flawless customer journeys.

Key Responsibilities

• Own Storefront Visual Strategy: Lead digital visual merchandising across the app homepage, categories, promotions, and brand pages.
• Elevate Visual Identity: Translate Dubai Mall's premium positioning into a distinctive, luxury-focused digital experience.
• Promotional Calendarization & Campaign Phasing: Plan and execute visual updates around key shopping events, seasons, and launches.
• Multi-Brand Curation & Trend Spotting: Curate cross-brand collections, trends, new arrivals, and thematic product edits across key categories.
• Brand Onboarding & Visual Enablement: Set visual standards, imagery guidelines, and shop-in-shop templates for new brands.
• Visual Customer Communication: Align visual storytelling across the app, CRM, push notifications, content, and marketing campaigns.
• Day-1 Arabic Navigation Execution: Ensure Arabic/RTL visual layouts and navigation are seamless and UI-compliant.
• Customer Journey Testing & QC: Continuously test key journeys and storefront elements to identify and eliminate UX friction.
• Ecosystem Visual Enablement: Provide visual guidelines, assets, and templates for Emaar and tenant partner activations.
• Feature Operationalization: Work with Tech and Product teams to launch and optimize new storefront features and tools.
• Data-Driven Merchandising: Track CTR, conversion, click maps, search performance, and other metrics to continuously optimize layouts and placements.

What You'll Need

• 5+ years of digital visual merchandising experience within premium e-commerce platforms, multi-brand retail apps, or digital fashion marketplaces in the GCC.
• Deep understanding of luxury retail visual standards, storefront architecture, and e-commerce conversion mechanics.
• Hands-on expertise with enterprise CMS platforms, e-commerce storefront managers, and visual asset workflows.
• Proven ability to collaborate cross-functionally across Tech, Commercial, Marketing, and external enterprise partners.
• Exceptional attention to detail with a relentless focus on customer-facing visual quality.
• Entrepreneurial mindset, comfortable building visual structures and workflows from scratch in a high-velocity environment.
• Professional fluency in English; Arabic language proficiency is a strong advantage.

Who will excel?

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.